You guys need to check with your sub contractors. I had a confirmation email from airfare I don’t know then when I reach at the airport the check in offer did not see the ticket in the system. I had to issue another ticket at double the normal rate because I had to travel on the same day.
Joyful and pleasant. Food is amazing staff are so welcoming seats are comfortable. I would like to thank Shahrazad for her amazing service,
The seat was uncomfortable for me, less leg space and a tight space.
Very good - could have been more proactive asking for drinks as only got one all flight offered.
If you fly more often with Oman on the same route, you will realize the offered food is always the same. Quality of food is good, however, it is getting boring to know there is a soup or salad with goat cheese as starten and maincourse there is lamb, fish or vegetarian pasta. Pasta is always nice.
Man to Muscat the staff were poor. Missed bringing drinks to me & ran out of Beer. I didn't get a drink. Muscat to BKK staff excellent, food ok, and I was offered a drink.
Really a nice flight. , very comfortable seats and leg space.
Oman Air is on the relation Muscat-Salalah without any serious competition and that's to feel same as the metall bars of your seat in your backside after this flight. Don't expect anything other than being brought from A to B and you won't be disappointed
Everything was great in the business class. Seats 1A and 1C wouldn't recline properly. If i stood up then it did recline, even when the crew checked it he made me stand up recline it all the way and then he said "ok now you can sit" i just laughed it off.
We missed our connection due to technical issues with the plane. We were stuck in Oman Airport for 5 hours, had to overnight there, got rerouted to London, were denied boarding on the plane, were then seated separately (as a family of 5), did not receive any notification of our luggage being in London, were denied boarding for the AA flight to Chicago, and then all seated separately again. Finally our luggage was lost. Worst experience ever. Will never fly on this airline again
It was a horrible experience that I hope not to try it again. Rude stuff Poor food Always delayed schedules Lost baggages
Friendly staff from check in until the crew very helpful and smooth
Departed late Arrived about 40 minutes late The plane parked at the domestic terminal requiring transfer back to international arrivals
Very bad no tv no water no food absolute pathetic ! Couldn’t take zam zam ! No free zam zam water allowance! Dont travel
Poor airlines no infotainment system no food not even water was offered… absolutely not recommended! Nasmiles was not counted couldnt log in flynas app ! The app doesnt work with booking PNR! Please dont fly on these pathetic budget airlines!
Overall a poor experience…. No infotainment system no charging port no food was offered! Not recommended
It was hot inside as the air conditioner was not working and the crew members were not courteous
the seat you book will always be taken by someone else..…
Nothing The flight delayed for more than 3 hours as usual
In the future, it is preferable to provide free snacks
Flight was delayed and due to this we almost miss the connection flight
The flight was delayed by 3 hours, causing me to miss my connecting international flight. I then had to wait in the airport 18 hours for the next flight. The reason for the delay was a computer issue, not something outside of their control like weather. To add insult to injury, instead of trying to expedite the flight to make up for lost time, they ran a carry-on baggage check to verify every bag onboard belonged to someone on the plane, which took another 20 minutes.
झूठा है इंडिगो फ्लाइट में मील दिया नहीं जब शिकायत किया तो बोला आपको मिल चुका है
It took a lot of time to declare that the flight gonna be cancelled ☹️ very disappointed.
Electronic check in is must these days. Food could be better.
They denied my meal which was included in ticket and also damaged my bag completely and broke the wheel and still not accepting their fault
Flight cancelled after 4+ hour delay. Indigo created a nightmare scenario and showed the most callus attitude towards the passengers I will refer to them was IndiNoGo!
Very nice and pleasant. Boarding was quick and the crew were responsive
IndiGo is low cost and therefore no frills, but is always a pleasant experience. No mood lighting and fancy features but clean aircraft, professional crew and absolute value for money.
Very hard seats. No food service, even though price is not competitive.
I think if i find different options I’ll travel with it but not with air India they never loaded the luggage’s and they announce the luggage’s will be arriving on belt number 5 when all passengers reach to the belt we find they haven’t loaded the luggage’s
Flight was cancelled by air India. There was no explanation provided why the flight was cancelled. Found out that the flight was cancelled because the Iran air space was closed. Meanwhile, all other flights passing through that region were operating without issues. When asked to refund money for the tickets, being told that “ As checked, we wish to share that Flight AI 116 on 15 January 2026 from New York to Mumbai was cancelled due to Iran airspace closure, which were beyond the airline’s control. While such events can disrupt travel plans, we appreciate your understanding and patience. Our team remains committed to ensuring the safety and comfort of all passengers and takes all necessary measures to minimize any issues. However, we must inform you that compensation is not applicable under these extraordinary circumstances, in accordance with the relevant regulations.” Completed unacceptable and unprofessional behavior!
The flight was on time, the entire experience was very smooth. The Flight crew were incredibly professional and nice. Made us feel very comfortable
Very old aircraft. Business class seats don’t work right. No way to get out my tray table. Crew didn’t seem surprised about the aircraft and didn’t have any real answers. Old 777 seems to not have been updated ever.
They rescheduled flight..no customer care to even reach or accommodate
Bad weather in Amritsar cancelled the flight while we were at the gate in Delhi but the ground crew took good care of us and exceeded our expectations. Once on the plane, we enjoyed the best experience we’ve had on any flight in years. Their customer support was also impressively quick to answer and immediately helpful.
Unnecessary delays & Gate changes, so much inconvenience after 15-16 hours flight
Needs lots of improvement starting from crew/staff attitude, cleanliness, better quality food & in flight amenities.
Old and filthy aircraft Boarding was free for all with no zones
Very old and ill maintained flights. Seats didn’t have proper cushioning. The entertainment system was a joke. That’s the least one can expect from a 19 hour long flight.
