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I payed for extra leg room but in last moment my seating place was changed and i got standard one seat. Staff was not able to do anything , so was very disappointed because of this.

They lost the baggage and said it was deleted from the system. I had baggage tag so was able to file the complaint but there was no PIR number and update so far

It was great! Kept the time. Provided what was promised

It’s a business class ticket but they didn’t give a lounge access

1 hour flight. No complaints. Some drinks would have been nice.

More leg space than other flights, but *maybe* narrower seats

Ripped off and broken seats in Business class. Seats stink and need to request the staff for additional bedsheets. Crew if very friendly though

I travelled from Adu Dhabi to Melb; service was minimal at best, when I asked for a bottle of water but no meal I was told it was not available- it seemed a cup would do. The staff were un helpful & dismissive. We had a family near us who I never saw obtain any assistance from crew- they were simply avoided! Meal was simple and adequate no hot drinks were on offer until close to arriving, with a pseudo breakfast. Seats were tight despite obtaining extra leg room. I will not be flying with Etihad again and will not recommend them to family & friends.

The service and courtesy of the flight attendants was good. The check in staff were ok. Seat on the flight uncomfortable.

Transit time could be 15 min longer atleast. It was right on the dot to boarding time. Giving minimal time to do shopping