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They lost the baggage and said it was deleted from the system. I had baggage tag so was able to file the complaint but there was no PIR number and update so far

Seats were very comfortable and the staff too was very friendly.

Limit the number of usage of wine or please arrange our seats. The passenger was drunk on this flight and not on Thiruvananthapuram to Abudhabi.

1 hour delay meant missed my connecting flight and 1st day of holiday

Food quality and varites were very minimum. Surprised to have no desserts. Business class tickets should have lounge access and seats selection. They should be allowed to board while people with wheel chair, secial assistance and family with childrem.

Business class ticket should include lounge access and seat selection. The food quality and varieties should be more. It was surpirise that no dessert was offered.

Ethiad wanted to charge me $1100 for 2 checked bags on a ticket that was $550. Nother the airline or airfare assist was willing to help before arriving at the airport. All parties said it was the other responsibility to help. Never flying ethiad or using kayak again.

Good service. But on flight to Kochi no entertainment except in app. And no working outlets to charge phone.

It was great! Kept the time. Provided what was promised

The crew could have been more friendly and could have offered to make the beds. Also, Ethiad should have more vegetarian food options.