We never got on the flight. It was delayed and we got moved to another flight. It was stressful and no communication involved!!!
Service for drinks and food really slow. Same food served on two long flights —LON to BKK. Would only fly if price was right - otherwise best avoided.
You guys need to check with your sub contractors. I had a confirmation email from airfare I don’t know then when I reach at the airport the check in offer did not see the ticket in the system. I had to issue another ticket at double the normal rate because I had to travel on the same day.
Joyful and pleasant. Food is amazing staff are so welcoming seats are comfortable. I would like to thank Shahrazad for her amazing service,
The seat was uncomfortable for me, less leg space and a tight space.
Very good - could have been more proactive asking for drinks as only got one all flight offered.
If you fly more often with Oman on the same route, you will realize the offered food is always the same. Quality of food is good, however, it is getting boring to know there is a soup or salad with goat cheese as starten and maincourse there is lamb, fish or vegetarian pasta. Pasta is always nice.
Man to Muscat the staff were poor. Missed bringing drinks to me & ran out of Beer. I didn't get a drink. Muscat to BKK staff excellent, food ok, and I was offered a drink.
Really a nice flight. , very comfortable seats and leg space.
Oman Air is on the relation Muscat-Salalah without any serious competition and that's to feel same as the metall bars of your seat in your backside after this flight. Don't expect anything other than being brought from A to B and you won't be disappointed
Very lovely aircraft and crew. Seats were comfortable and the food was great and served swiftly. Delayed flight due to a passenger coming off the flight but overall a great experience
The American/Hollywood movies in the entertainment system lack english subtitles, they tend to have only arabic subtitles. Coupled with the low quality airplane earphones and cabin noise, it sometimes is difficult to follow the movie dialogues.
For a short flight, Qatar Airways offers very good onboard service.
I found it weird that the quality of the flight different from Australia to Doha than the Doha to Berlin leg. The quality of the toiletries pack (was in a box from Australia) and then a proper bag from Doha. The biggest variation was the inflight entertainment, which had a significantly shorter amount of content compared to the Doha flight. My QSuite seat was also broken and did not recline all the way flat. Wasn’t the best and I wouldn’t be happy if I’d paid cash for the flight.
They have misplaced my one checked bag which I have not received in Philadelphia and have lodged complaint with American Airlines, the staff of Indigo was rude with us, at the checking counter, I think she purposely withheld my one of the checked bag, because the American Airlines staff told me that bag was not received at Doha airport. Kindly help me with one of my checked bag to get it. My flight was from Mumbai to Doha and then Doha to Philadelphia.
Crews are very rude and unhelpful. Cramped seats in economy. Foods are useless
It was the terrific, I was promoted to businessman class, and the service was amazing.
The 2nd flight from Doha to Mumbai was not of international level expected while booking with Qatar
Plane was clean, bathrooms were clean. Staff were very polite. Coming from Air India it was a welcome change.
The first and longest leg, Washington to Doha, was in a 777 that was very loud. This was an older aircraft. The second leg, Doha to Delhi, was in a much newer aircraft, an A350 and was very substantially quieter. The service was good on both, though as always, the crew leaves you trapped with your meal tray for a really long time. Additionally, the flight crew seemed inordinately afraid of turbulence, keeping the seat belt sign on for long stretches when there was barely noticeable turbulence.
I need an upgrade to business class but they ask for bidding. Never mind...
Business class website is horrible I couldn’t even check in online never happened me before any other website
Very poor service, will never travel through saudia airline also worst experience at jeddah airport, all the people act like very racist even we belong from a same religion but they don't have any humanity. Very big language barrier no one speak proper English so they don't understand us very poor service. I was traveling with family and with infant they give us very hard time. No one like to answer a question and there attitude is extremely no welcoming. Not recommended specifically jeddah airport and their services and staff. Will never take layover or any flight through jeddah. Thank you
Horrible, by all accounts. Delays, lack of communication, just horrible.
They destroyed my baby’s stroller and the seats was broken
The flight was delayed which cost me to missed my connection flight.
The planes are very cold. The AC is too much.
Didn’t like anything about the flight: I am so frustrated at this point. Since 8 days I have been dealing with your customer service regarding my seat changes. I paid $51.10 for extra legroom seats and one fine morning I get an email that my seats have been changed. I tried to contact the customer service and they have been just fooling me around stating that my issue will be resolved. Saudia is the worst airline. Pathetic. On the day of my travel, I came at the counter and the guy told me that my seat assigned is 36A and my wife’s seat is different. He then changed my seats to 33A which is not at all a extra legroom seats. I asked the person is these seats are extra legroom he said yes and when I came to the aircraft I am sitting in a normal seat. The TCR Shameer Ansari or Sameeri Ansari came and did nothing telling me that he tried his best find a solution. I need someone to contact me ASAP and I need a refund for the entire flight. I don’t need your Al Fursan points they are worthless. Contact me ASAP.
It was a disaster. The crew was so rude and had no professionalism. She dropped something onto the floor, then took it from the floor and put it into the food tray. Also, when she got some spilling, she went straight to the toilet, got some tissue and started cleaning the food trolley
I cant wait for planes to have shorter rows with more space! otherwise, all fine thankyou
I paid for the services but when I reached the gate there are only few chairs ( around 12)!! This is not accepted. Also the female employer delyed me just to check the weight of my family bags ( so that bags do not overweight 10 kg). One bag was only 6 kg while another was 11.9 kg so she refused to let me pass until I reduced the 1.9 exra kg and transfer it to the 6 kg bag!! I told her all emplyers are understanding and make a total! You shoud teach yr employers how to behave in such situation. Thanks.
It was a horrible experience that I hope not to try it again. Rude stuff Poor food Always delayed schedules Lost baggages
Very bad no tv no water no food absolute pathetic ! Couldn’t take zam zam ! No free zam zam water allowance! Dont travel
Poor airlines no infotainment system no food not even water was offered… absolutely not recommended! Nasmiles was not counted couldnt log in flynas app ! The app doesnt work with booking PNR! Please dont fly on these pathetic budget airlines!
It was hot inside as the air conditioner was not working and the crew members were not courteous
the seat you book will always be taken by someone else..…
Nothing The flight delayed for more than 3 hours as usual
In the future, it is preferable to provide free snacks
I like the price of the ticket. I do not like the waiting, waiting, waiting to drop off luggage. I do not like the waiting, waiting, waiting to board. I liked that the flight was on time.
Very poor Customer service…the girl at the check in desk was horrible. her service was not even close to world standard but I think Flynass can improve and learn to treat their customers better
The seat condition was very poor . The seats handles was broken the wire inside the seat handle was out .It was very ugly scene and very uncomfortable to be in this situation. Please keep ur flight seat in good condition to respect your passengers . Regards
Salam air flights are very full . So there is no way to fallow Covid 19 protocol . All seats are occupied . They should consider less passenger in each flight .
