I don't know other staff but the guy who checked me in was completely non friendly. Did not greet even. Looks like he is not the man for this job. In flight crew was good but they were all messed up with the delivery of special meal. Looks like they were delivering special meal for the first time. Gifts for Umrah travelers were distributed to few travellers as they ran out of back packs. Even in soft drinks coke was not available. Totally understand satisfied.
Horrible service at the baggage claim. Stuck on plane for an hour due to taxing and no gate.
I had issue with my boarding pass. When I arrived in London Gatwick Airport. My e-ticket wasn't scanning and had to do a lot of back and forth with Air Transit I order to board my flight, which I almost missed as a result of this.
The seats have to be one of the worst when it comes to comfort and you have to scramble around to out your handbag in the overhead. The food is still awful. Definitely will not travel on Turkish again and wouldn’t recommend it to anyone for sure.
Seemed like a cramped A321 config. Roasting hot cabin most of the flight. Wifi did not work. Lots of first time fliers, I think, who didn't know how to follow a seat assignment.
Awful. They cancelled my seats and demanded $1360 to rebook me
I took a nine-hour flight in economy class, and the seats were quite comfortable. I even managed to take a long nap, which rarely happens. There was a good selection of movies, and the complimentary kit included socks, ear plugs, a sleep mask, lip balm, and a toothbrush with toothpaste.
Istanbul to Miami Sector the plane was nice and clean except for no WiFi during the entire flight. The flight from Karachi to Istanbul was another story .The sad part is we paid for business class to be comfortable. The foot rest didn’t work. The flight attendant had to push the seat to put to recline position and/or put it back. This was not only for me but for other passengers in business class. The tray table would not come out so had to get help from the passenger sitting next to me. I understand that they may have to use old planes but Turkish Airlines have to make sure that the things are functional especially the duration of flight is six hours and they are charging a lot of money. It seemed that i was flying a domestic sector instead of an international flight.
Turkish had extra security but didn’t feel intrusive, just an extra level of care for us. Checkin was fast, immigration outward went well. They lengthened our flight time from 6 to 7 hours to avoid flying over Sudan. Food as a vegan was fine as requested.
You can understand why Turkish Airlines are rated so highly; the whole experience was really good indeed. Aircraft itself was spacious, comfortable, and very well appointed. The crew were great, friendly and helpful. All round a great service and good value. Istanbul airport is also a remarkable place. Highly recommended.
Very good in business class but not so good in economy.
Long wait transit service wasn’t good also I couldn’t check in online never happened me before other websites
Horrible, by all accounts. Delays, lack of communication, just horrible.
I had the worst experience I’ve ever had with any type of airline,they destroyed my baby’s baby stroller,that cost more than 2000$,the seats in a 13 hour flight was broken,so I definitely not recommend that airline for other people
I recently flew with Saudi Arabian Airlines, and it was truly an outstanding experience from start to finish. The staff were exceptionally polite, professional, and attentive throughout the journey. Check-in was smooth and well-organized, and boarding was efficient and on time. The cabin was spotless and comfortable, with plenty of legroom and a calm, welcoming atmosphere. The in-flight service was top-notch — meals were delicious and offered with generous portions, and the crew made sure every passenger was well taken care of. I also appreciated the wide range of entertainment options, including movies, music, and TV shows in multiple languages. The flight was punctual, and the overall experience reflected the airline’s strong commitment to hospitality and passenger satisfaction. Without a doubt, I’d highly recommend Saudia to anyone traveling within the region or internationally. Their service quality easily matches — and often surpasses — many top global airlines. I’m looking forward to flying with them again! ⸻ Would you like me to tailor it for a specific flight route or class (e.g., Economy, Business, Jeddah–Washington DC)? I can make it sound even more personal or detailed.
I cant wait for planes to have shorter rows with more space! otherwise, all fine thankyou
Damage lagguage, They lost the stroller and car seat which they found after 4 days, and on the way back they damaged the stroller.
My gag was left at liayad airport when I landed at jeddah airport 9 am I waited for my bags at jeddah airport till 2.45 pm almost 6 hrs bad very bad
Overall a great experience, no movies were available. Bags were delivered a bit late. Seat controls were not working well. I couldn't make my bed fully flat.
It is almost 7 hours journey ,you should have provided with TV entertainment and mobile charging
I resent being called a ‘guest’ of Pegasus airlines and then they refuse to give me water, because they want to sell it to me. Also, the baggage allowances are ridiculously stingy. I also resent the way staff are on the look out to catch passengers out. I would never dream of treating my ‘guests’ like Pegasus treats us.
The flight was never confirmed, I was not sent a ticket, and my account was charged for this flight. I’m trying to get my money back for a flight that was not booked or confirmed. Terrible experience
You adjourned my flight by 1h 30 mns and only updated me 1h30 mns before the new scheduled flight. I submitted an email to Kayak asking for a refund. It was the most stressful experience I've had.
https://www.instagram.com/reel/DGVSRsasQcG/?igsh=dmkxa2s1eHNlbHZs
Don't fly Pegasus, terrible service at the airport and boarding was really bad. Both flights I took with them were significantly late. This flight had us all changing the gate at the last moment and it was chaos.withour explanation or apology. The planes have seats that don't recline and seats are really hard. The crew on board was good both flights, but that is the only positive thing I can say about this airline. It's not worth it and I won't be flying them again.
All good but air not give the pasing er any food even glase of water
Flight delayed by 1hr when we already boarded because someone had to get off. Leg room is terrible for 6ft people like me.
Cheap and cheerful. It’s a super cheap, no frills flight. Very professional and as it’s an A320 relatively spacious. Seats do not recline. Happy with the service. You get what you pay for. Can’t complain
I had 4 flights for less than a week and there were no delays and issues. Thanks to the crews and for perfectly organised service.
There is no usb for charging the phone you should provide the water
