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Overall was a good experience and this particular flight the crew were great too at least in business class. It’s not always the case with flydubai. Few things would make me think twice in the future on this route. 1. The arrival into T3 might sound good but it is a real pain as it takes almost 30 mins to get to terminal on the bus as the aircraft still park at T2. The bag takes even longer . If they just let us off at T2, I’d be home within 30 mins of walking off the plane. Instead it takes 1.5 hours. 2. Due to the timing, the very tiny lounge in Penang is so crowded because half the lounge is closed for Qatar crew. Hardly anywhere to sit. 3. Flydubai app and site has a long way to go and using it is very unpleasant.

The plane was clean and well maintained the crew members were professionals and friendly and the food was good

Flight was delayed by and hour but were informed beforehand

Emeritus is ***** Fly dubai is 0 we need better service for Fly Dubai

The food options for children is limited The business class bed is not fully lie flat, and this is an uncomfortable sleep

Flight was delayed and no information was provided what was new time Change gate 3 times at Madina airport First gate was 113 Second gate was 204 And last gate was 113 again

Inexperienced e crew, no personal greeting for gold member, not the same emirates service that I know. I take this flight almost weekly

The lounge Emirates uses at Jeddah airport is horrible even with the opening of the new section. Food selection is poor and never enough seating . Staff are not friendly. Boarding process at Jeddah always an absolute mess

The individual attention the crew gives to passengers is commendable and I find them positively helpful.

The amenities offered in the Business class is far away less compared with other Air Companies. Emirates is going down in the competition pricing the same value as Qatar airways for example.