One of the best Airlines, friendly staff new aircraft plenty of everything very hospitable they make you feel as if it’s your private jet I highly recommend that everyone tries them
Really good food and service. Qatar Airways is again and again provided an exceptional experience.
It was little disheartening and disappointing. Although flight staff did a good job. But customer service didn’t do anything to resolve my issue.
The check-in and crew staff were wonderful. The food was reasonable. The online side Qatar was very poor. Seats were very tight and not very comfortable for a 14 hour flight!
The American/Hollywood movies in the entertainment system lack english subtitles, they tend to have only arabic subtitles. Coupled with the low quality airplane earphones and cabin noise, it sometimes is difficult to follow the movie dialogues.
For a short flight, Qatar Airways offers very good onboard service.
It was pretty good overall. I just wish the crew didn't have to interrupt you every five seconds to ask you if you wanted anything, I mean that's what the help button is for. When someone is tired and sleepy and still getting their bearings, turning on DND button is maybe not the first thing on their mind.
From home to the airport, you must mention the terminal ready.
Other than low space, which is the problem with all airlines for economy class, the flight was excellent.
It was the terrific, I was promoted to businessman class, and the service was amazing.
The Crew was Very Nice but the food was Very Disappointing - the seats were Very Uncomfortable
I need an upgrade to business class but they ask for bidding. Never mind...
Business class website is horrible I couldn’t even check in online never happened me before any other website
Very poor service, will never travel through saudia airline also worst experience at jeddah airport, all the people act like very racist even we belong from a same religion but they don't have any humanity. Very big language barrier no one speak proper English so they don't understand us very poor service. I was traveling with family and with infant they give us very hard time. No one like to answer a question and there attitude is extremely no welcoming. Not recommended specifically jeddah airport and their services and staff. Will never take layover or any flight through jeddah. Thank you
Horrible, by all accounts. Delays, lack of communication, just horrible.
They destroyed my baby’s stroller and the seats was broken
The flight was delayed which cost me to missed my connection flight.
It was a disaster. The crew was so rude and had no professionalism. She dropped something onto the floor, then took it from the floor and put it into the food tray. Also, when she got some spilling, she went straight to the toilet, got some tissue and started cleaning the food trolley
Riyadh to Dhaka was disaster! Passengers were standing the whole flight blocking ways for using restrooms. Bathrooms were extremely dirty. Food quality was very poor. Overall Riyadh to Dhaka was extremely poor and bad experience.
This booking was as a result of stolen identity and hacking my debit account. I reported it to my bank. The thief tried to book two flights, maybe more. Hopefully, Kayak will be able to block fraudulent bookings and charges better in the future.
Since it leaves at 2:00am you sleep through most of it.
i have book the flight with baggage. and i have paid $800.00 for the baggage. when i contacted to JUSTFLY Costumer Service they told me that my baggage was included in the booking. then why i have to pay. i am going to file a complain against it. $800.00 is not at all small amount
Unfortunately the flight was cancelled so I never got to go
Stewardess was attentive and was actively roamin to check the passengers on the biz class
Horrible. After paying for seats, I was cramped, my daughters legs kept hitting the seat in front, I had no overhead bin space and no help from stewards on board, the food was served cold, when asked for snacks was told to wait and never received any, the flight was cold with no temperature controls. Entertainment was outdated. I booked this through partnership with American Airlines but will avoid in the future.
Extremely bad food, they never gave our bags in time, the online check-in did not let us check in because we had Indian OCI not sure why we were given the option to check in then, because we couldn’t check in online we had to go in person and we were not able to change our seats and sit with our family
Should have had business class line in immigration. Food quality suboptimal
Bad. Flight was very uncomfortable with narrow and shallow seats, very little food and water. I will not fly etihad again.
1st of all on February 27th Abu Dhabi to Delhi flight the seat wasn't comfortable at all, coming back the Lounge at Abu Dhabi didn't have anything. Than the Food in the flight
Food and beverage service have rooms for improvement .there were no entertainment facilities available
I request kosha food all my flight but this flight didn’t imclude my kosha meal.
Most of the crew was very nice and made the trip enjoyable. Too bad I had 11 hours connection time. It was supposed to be only 4 hours, but my original flight was cancelled.
Really attentive crew in Business class. Best flight Ive had in years!
Our flight was canceled when we landed in Rome to go to Boston along with three other flight cancellations. They couldn’t get us out that day and told us we would fly Delta the following day. They then told us to look for a desk in the airport to get a voucher for the hotel, transportation and meals. Nobody knew where this desk was. We searched around the airport around the ITA area and nobody could lead us to the desk. Once we found the desk, the line was so long. It took seven hours of waiting in line to get our vouchers to get to the hotel transportation and meals. ITA could do a better job in helping stranded passengers get to their hotel instead of waiting in line for seven hours.
Overbooked. They left a lot of passengers on the ground
My seat was broken and ducted taped and my monitor did not work the entire time over 8 hrs sitting. And I had no books or anything with me
The check in process is chaotic. It says partially checked-in. Never heard of such a thing. Then lost our reserved seats when we finally checked in at the airport. The seats don’t recline. Then we had to get mew boarding passes at the connection. Last, my companion lost her baggage and up to now there’s no update. We’re already half-way through our vacation and still no news what happened to the luggage.
Wonderful! Everyone very helpful and kind. Returning flight was cancelled but rebooking was easy.
Everything was much better than I had expected, since I hadn’t heard of your airline before. I hope to take advantage of your excellent service again.
Premium Economy was average for class. Seat comfort was just okay. Crew was attentive. Checkin was fine and moved quickly. Boarding process in Rome was not well organized.
The airline did a fine job with flying. However, being kept "in the dark" after a request to close all blinds for 6 of the 9 hour flight in a daylight flight was not good. I also got stuck in the lavatory with a sticky door lock. Fortunately a fellow passenger got me out!
