Nothing! It was on Egypt Air, might as well pay my money on garbage.
Staff is amazing every thing is ok Just the aircraft is not old
As usual, Egyptair was late in departing, so I was late in arriving in Cairo for the connecting flight. It was a short one hour flight, but being 15 minutes late is not good.
Cons: "Almost ok"
Cons: "Boarding it was not good"
Pros: "They had movies to watch"
Cons: "Boarding on time, departing on time and advising passengers of the delay. We sat on the tarmac for 50 minutes without any communication. In addition, we waited an addition 45 minutes for our luggage. Thus, requiring us to change our plans. Well not be traveling Egypt Air again."
Cons: "Egypt air is one of the worst airlines in the world so everything could have been better. Literally everything"
Pros: "Immediate check-in with no weight. Two checked bags & two carry-ons at no extra charge. Window seat, with no one else in the row. Good meal at no charge. Arrived on time."
Pros: "Crew wasnice"
Cons: "Plane was old, toilet was disgusting no soap, no personal entertainment option. Food was ham and cheese no other options"
Pros: "every thing was fine. very friendly"
Pros: "Crews was excellent"
Pros: "The seat was good"
Cons: "Transit to jeddah in Cairo is a nightmare. Even if business flight"
Pros: "crew was great"
Cons: "business seats could be more comfortable"
Cons: "Take off on time. Seats are not comfortable."
Pros: "Nice experience with EgyptAir. The desk people and crew were so friendly except for one flight attendant (a lady) in the plane."
Cons: "everything was ok."
Pros: "Everything. Fantastic lunch. Wonderful crew."
Cons: "Nothing. Great service!"
Pros: "Timely take off"
Cons: "No individual movies"
Pros: "Short flight"
Cons: "Quick orocedure"
Pros: "Once on board fine..."
Cons: "Having to pass three security checks, nothing rude, but over the top."
Pros: "Fast and efficient."
Cons: "Plane was really old. They desperately need to upgrade their fleet."
Pros: "Crew very nice and helpful , boarding also"
Cons: "No entertainment in aircraft or mobile chargers"
Cons: "Long waiting time"
Pros: "The flight is on time"
Cons: "their food is very nasty"
Pros: "Good meals, and plenty of beverages."
Pros: "No problems getting here, we’ll organised and friendly staff"
Pros: "It’s alwa on time"
Cons: "Nothing really"
Pros: "Nice trip good food"
Pros: "Almost perfect"
Cons: "They didn't give me a travel kit."
Pros: "we should get our laguage from borg al arab and recheck it back to cairo we waited for one and half hour and we were about to loose the next flight to cairo and again rechecked and the carryon they asked us to send it by plane for safety i mean it was very messy and stressful"
Cons: "why for transit we should pick up our bags and recollect it again why not like all other airways to automatic transfereand we get our lagugae at final distrnstion"
Pros: "Crew was very polite"
Cons: "Checkin was disorganised"
Pros: "Delays and lack of coordination during boarding process in cairo"
Pros: "Appreciate the breakfast that was served."
Cons: "Boarding process can be improved."
Pros: "Toilet was filthy shortly after arrival. Drop down tables needed to be wiped."
Cons: "the cancellation of my return flight right after we boarded the flight. Had to change the return date without compensation from the airline for the hotel and food during the extra days they forced us to stay. we then had to push the return flight forward, trying to find a direct flight and good timing."
Pros: "Price was affordable . Short layover. Easy and good flight connection."
Cons: "Poor snacks."
Pros: "Flight from Kuwait to Cairo was great."
Pros: "Every member of the staff was super friendly. Complimentary food and beverages for all meals. Good selection for in-flight entertainment. Provided eye masks, blankets and pillows. Good amount of leg room."
Cons: "I don't really have any complaints! I would definitely use this airline again."
Cons: "There is long delay fo 4 hours. In first flight from Cairo to madina air condition not worked correctly"
Cons: "My hotel was not good at my transition to other destinationsand it took 4 hours to get it"
Pros: "Service was great"
Pros: "There was an hour delay with the return fight, other than that a great experience."
Pros: "Food and service was good."
Pros: "I had checked in online and went to drop my check in bags at the counter. There was no baggage drop line - only economy and business class. I went to business class and said that I had checked in online and want to drop my bags and they gladly accepted it"
Pros: "اجراءات التسجيل على الكاونتر سلسه جدا والخدمة ممتازة ونوعية الموظفين تم اختيارهم بعناية"
Cons: "الاجراءات بطيئة جدا جدا في منطقة الجوازات .. والامر الاخر لا يوجد لوحات ارشادية الى منطقة الصالات الخاصة .. الامر الثالث نوعية الاكل والاثاث الموجود في صالة درجة رجال الاعمال سيئة جدا"
Pros: "The crew is helpful smiling"
Pros: "The business class seat was very comfortable."
Cons: "Only one functioning toilet for a 14 hour flight. No alcohol. No menu describing the food."
Leg room for the Manila-Jeddah flight was very small (I'm 5'12") but for the Jeddah-New York leg it was no longer the case.
I take this flight one a month , the aircrafts are new and the arrival time is accurate most of the time . The food is always the exact same
The plane was old so not much in it… but overall boarding and departure on time and arrival ahead of time was the best part
It was excellent experience. The only disadvantages is you have to walk to the gates in long walks. There no golf cars to transfer passengers.
Cons: "Change the food which was tasteless and was only bread."
Pros: "Exceptional crew, as expected"
Cons: "Terrible customer service at the boarding gate. Plane was listed on time but we did not board until an hour after our scheduled departure time. We were not informed whether the flight was delayed or given an explanation for why we did not leave on time. There was no announcement and the gate team did not give any explanation to what was going on. Unexceptionable service. Very disappointed"
Pros: "Flight was canceled without notice"
Cons: "All was well"
Cons: "Earlier notice of the 1 hr delay, compensation of the delay, onboard entertainment,"
Pros: "All is ok Just one of my bag broke big time"
Cons: "Careful more for all luggage"
Cons: "Saudia always delayed always"
Pros: "The infotainment was good."
Cons: "Be careful the officer at the plane door panicked when he saw that I have 3 miniature alcoholic drinks! He frowned, asked to take them and put my passport data on the computer. It would have been more professional to tell people when boarding that we need to dispose any alcoholic liquor"
Cons: "The flight from Manila to Jeddah was delayed 4 hours prior to departure, and then the connecting flight from Jeddah to Dubai was canceled. I was put on another flight, but my wait time for that connection was almost 6 hours."
Cons: "Flight was delayed by 1,5 hrs"
Pros: "Boarding and entertainment"
Cons: "Comfort My Saudi airline seat did not work I couldn't tilt it nor listen to the movies since it was torn off as well"
Cons: "The flight was postponed several times. and service at the plane was poor. It was a 12 hours flight and we was supposed to have one meal and a snack! Thank god I had some extra food for my kid."
Cons: "Flight was scheduled to depart at 2200 actually took off 2310"
Cons: "Boarding was so bad, no wi-fi, and service was ok"
Pros: "Nothing at all"
Cons: "The stop was 7:30 hours and next flight got delayed for another 2 hours since the flight captain didn’t arrive from Jeddah airport. The airport crew were not able to answer what was the schedule which kept all passengers in a dilemma. I will never take a risk and reserve SAUDIA for international flights."
Pros: "The flight attendants were very helpful."
Cons: "This flight was delayed 4 hours due to "technical problems", which is understandable, however, during those 4 hours the passengers had no information. The flight information on the screens would say "go to gate", "last call", etc, several times, but they weren't boarding, they didn't even have a gate assigned to them! Passengers just stood around confused for many hours. This at Jeddah's King Abdulaziz Airport, by far the worst airport I have ever been at in the world."
Pros: "Flight was on time"
Cons: "Seat comfort (old) Food (bald and unappetizing) Crew use passengers’ overhead to stow their luggage."
Pros: "I liked that there was an area for praying on flight. Also, I liked the food."
Cons: "My trip had two flights. The first one, from IAD to JED was the problematic one for me. I purchased the highest Internet package to finish some work on the flight. The service was terrible. I purchased 300MB for $25. I barely used less than 60MB in several hours of work because of terrible connection. Yet, when I complained to Saudia customer service, they insisted that there was no technical issue, refused to give me a refund, and did not even apologize. The transit in Jeddah's airport was terrible. The bathrooms are very dirty and smelly. In the return flight, we had an overnight stay in the airport. People typically need to sleep at this time. However, the airport was very crowded and, for so many people, there was not even enough seats to sit down."
Pros: "Very bad customer service Saudi Arabia"
Cons: "After 12 hours flying we landed ro go to the flight going to Cairo the staff at riyadh are main rude careless helpless not understanding what is maining long trip they treat my wife as maid"
Pros: "Ample space. Good food. Place to pray for Muslims."
Pros: "Ease of booking and pricing"
Cons: "Why is it impossible for Saudi Air to give passsengers their kids strollers at the airplane gate like they do in all airports???!!! This is the second time this has happened to us in a week. I checked and double checked with the crew to make sure I get my child’s stroller by the plane so I don’t have to carry him on my back to baggage claim and of course they lied about returning my stroller to me to the plane after landing. Extremely disappointed and frustrated. Will avoid traveling through Saudi for as long as possible."
Pros: "Super humid and extremely hot add to that some damages in the plan itself and leaking airplan bathroom Out of the company and crew hand that was turbulence and rough flight"
Cons: "Super humid and extremely hot add to that some damages in the plan itself and leaking airplan bathroom Out of the company and crew hand that was turbulence and rough flight"
Pros: "Level of services and crew behavior are much better than before... keep up the good work..!!"
Cons: "Food needs a long way to go..."
Pros: "On time"
Cons: "No tea"
Pros: "The food was good that's all and the bathroom was clean for business class."
Cons: "Everything else was extremely bad !!!!!"
Pros: "New planes - Comfortable seating"
Cons: "No understanding of nuts and associated nut allergies - especially life threatening ones. 1. Pistachios left in seat pockets (my daughter has life threatening allergies from pistachio) - we explained to the stewardesses and the pilot came to - his answer was "SO WHAT" 2. Brownies served as dessert have traces of peanuts (my son has life threatening peanut allergies) 3. Dates served with nuts"
Pros: "Check in and boarding"
Cons: "The landing was awful very big shock and impact that hurts in the head and neck."
Cons: "Late as usual"
Pros: "Nothing as usual."
Cons: "Flight was 40 minutes late at departure airport. Missed up all the luggage in destination airport. Waiting long time for bus shuttle to come at the airplane."
Cons: "The flight back from Dhaka to JFK had an extended 1.5 hour delay at Riyadh. And I did not get anything from the airlines. It was troublesome when the delay was on top of actual 3 hours lay over."
Pros: "The flight boarded early and the process was very orderly. The plane was spacious, new, and had good in flight entertainment."
Cons: "The terminal in Jeddah was the worst. There weren’t sufficient bathrooms for the number of flights/people passing through and the bathrooms were soaking wet. In addition, it rained and there were leaks in the roof all throughout the terminal. The water was literally pouring in non-stop. I advise anyone to avoid long layovers (or any layover) in Jeddah. The only positive aspect is there are a couple of good (small) coffee shapes and reclaimed chairs that are good for sleeping."
Pros: "Servives is good, keep good work"
Cons: "Helpful don’t stop being good"
Pros: "Very nice and comfortable flight. Good crew, entertainment and food is good. The best best part they deducted a special space for prayer where you can’t find it on any other airline."
Pros: "It's like emirates with better seats and half the price Emirates will charge you"
Cons: "The airport waiting area in Saudi doesn't give you any option to relax or find a comfortable cafe or a restaurant where you can sit and work or browse the internet while waiting for your next flight"
Pros: "The seats were comfortable as they were in Boeing 787 Dreamliner."
Cons: "The flight was 1 hour late and they let us queue for a long time just waiting and no reasons were given. The crew did not treat us well and they speak as if they don't want to do anything and in a rude way. For a domestic flight, the food was just a cheese sandwich. Also the pilot have no experience in flying with the plane as the plane vibrates strongly even while mid-air and at constant speed and altitude. The entertainment screen was always lagging and ads are everywhere."
Cons: "Lost luggage Delayed for 90 minutes"
Cons: "Entertainment system did not work in my seat. Food quality was bad"
Pros: "Flight on time . Food was great Movies were nice"
Pros: "Comfort, service."
Pros: "Saudi terminal is one of the worst terminals I've been in. Bathroom is horrendous"
Cons: "I almost died because of starvation I will never fly again with Saudi Arabia flight"
Pros: "Flight was on Time , the seats were comfortable and the staff was very courteous."
Cons: "The food was terrible"
Cons: "Food could have been better but otherwise the flight was amazing"
Very helpful and welcoming crew, good food in fair quantities, enough space for the legs. Surprisingly good quality for a "lowcoster".
Boarding the flight was horribly slow. Since this is a smaller aircraft, Folks trying to find space in overhead cabins were blocking the rest of passengers from boarding the flight and it took for ever board the flight. I wish the crew were more effective in sorting out this issue. At Dubai, this flight doesn’t go to a terminal and is parked in the tarmac. I had to take 2 shuttle buses ,which took 30 to 40 minutes along with being asked for passport and boarding pass more than once before I could get to the gate for my connecting flight. Seats don’t have a display for entertainment. When I happened to connect my phone to onboard wifi, it appeared like it gives you options to watch movies on your device. There was no mention of this or any announcements about this feature from the crew. In order to keep costs low, corners are being cut when it comes to the overall flight experience. FlyDubai will surely not be my preferred flight from Chennai to Dubai.
Boarding was almost an hour late but there was no communication. Cabin crew did nothing to ensure people kept masks on and even with seat belt sign on people were wondering around the plane.
Pros: "Booked through Kiwi.com and tried to cancel the tickets. kiwi.com is the worst ever travel agency. I wouldn't use kayak going forward, will use google flights. Thanks!"
Cons: "Stop showing results from kiwi.com and the likes."
Pros: "Nothing to be specific"
Cons: "Things need to be improved 1. Boarding 2. Flight delayed for 40mins 3. Seat comfort is not good"
Cons: "Charged me 330$ for 1 baggage I don’t know for what and supervisor very rude."
Pros: "Operated by Smartwings with a plane without reclining seats, no IFE, no onboard sale."
Pros: "Quick flight"
Cons: "Overhead space too limited, grumpy staff, bad food options"
Pros: "Easy check in, less crowded, exclusive airports (both in kuwait and dubai)"
Cons: "Seat space and entertainment"
Pros: "Nice crew"
Cons: "The waiting time in the cold area just in front of the door of the plane."
Pros: "Very prompt. Nice crew."
Cons: "Comfortable enough seat could be better. Food Entertainment -there was none."
Pros: "the flight was pleasant and the airport terminal was empty. Pure joy."
Cons: "To Give water to the passengers, Make entertainment free of charge."
Pros: "Delay times and the connections were worst. Also fly Dubai flight was worst"
Pros: "Ground staff and cabin crew."
Cons: "Flight was over 3 hours late. No reasons provided"
Pros: "We were pleasantly surprised at the roominess of the aircraft. We went expecting cramped spaces, but this was comfortable, even for a nearly 7 hour flight."
Cons: "Nothing really."
Pros: "Was given a vegan sandwich, told crew member I didn't want it, wasn't offered another type."
Cons: "Cramped, after paying for onboard wifi they didn't start it until in the air, and shut it off before landing.. it took time to taxi, and get off the plane and I couldn't make calls or contact ppl. TV monitor didn't work"
Pros: "Helpfulness of checkin staff, as I was running late due to a traffic accident."
Pros: "The best thing for fly dubai in kuwait is t have a standalone terminal."
Cons: "Late flight!"
Cons: "I'll never ever be involved with Kayak, FlyDubai, and that pathetic Flight Network again. In thirty-two years of international travel to 80+ countries, I have never dealt with such nonsense. Thanks to all for ruining my holiday"
Pros: "Not much."
Cons: "The plane was very old with no padding in the seats. You could feel the back of the seat grinding into your back. Everything, including water, had a price tag, unless your flight originated from an international previous flight. During the four hour flight there was no entertainment available, wi fi was expensive, and flight attendants were practically non existent. Water......, a plain bottle of water, cost $2.00! I had to beg for a paltry cup of water that supposedly came with my flight. Fly Dubai is nothing near the service and reputation of Emerites. Other connecting airlines to Nepal are much better."
Pros: "Good airline for a 3 hour journey...value for money."
Cons: "Most of the display units across the flight did not work properly."
Cons: "Passengers had to pay for their food and drinks - this is not suppose to happen during an international flight, even in Economy class?"
Pros: "Short stop over, direct flight"
Cons: "Very bad service with fly Dubai. No disclosure at time of booking that had to pay extra for in flight entertainment & meals. Staff did not provide blankets when asked. Very disappointed with Emirates. If you take responsibility for overall booking you should ensure the service is extended. Would not book Emirates again if this is what they offer."
Pros: "Flight was smooth"
Cons: "Behave of cabin crew. They are very biased and racist"
Pros: "Price was good."
Cons: "The delay on our way to Dubai."
Cons: "the check in and boarding took almost 2 hours of waiting in line... the flight itself, you had to pay for everything including water... nothing was included... and it was an extremely rough flight... I thought the pilot was going to crash twice once when we started our decent and once when we landed"
Pros: "crew outfits"
Cons: "no entertainment, no food, delays, terrible dubai terminal for 8+ hours- you certainly do not get what you pay for."
Pros: "Nothing really"
Cons: "The delays, chaotic checkin counters at Dubai, slow boarding, seating changes when on board, uncomfortable seats, no food or drinks on board and unfriendly staff"
Cons: "cheap budget flight very surprised Emeritas would use v this for the second leg of the flight plane was old and tired and for a 5 hour flight no food or drinks supplied very poor quality would avoid in future"
Cons: "This airline was terrible. They treat customers with no respect. It was uncomfortable, dirty and service was poor. They came once with the cart and charged even for water on a 4 hour flight. The expensive sandwich was old and stale. Entertainment system didn't work. I would avoid this airline at all cost."
Pros: "Nothing at all."
Cons: "- flight late one hour. - A/C of the plane was too warm. - food too poor and I don’t have a problem with the payment. - cabin crew not helpful at all."
Pros: "Seats are comfortable."
Cons: "My in-seat entertainment did not work."
Cons: "Simply that was a bus .... not a plane!"
Cons: "It was unacceptable I wasn’t able to catch my flight going there and the clerk had no record of our flight and he was very rude. Also had to buy a more expensive ticket just to get there"
Cons: "They have charged a fortune from me to carry my regular luggage . They said I could have purchased the luggage ticket as well . this is I'm hearing for the first time ."
Cons: "They did not give us food or drink, , They were selling everything even water."
Pros: "offers transit areas"
Cons: "not comfortable ..time-chairs. 1- chairs- hard and tight . 2- time-late always. not on the time like we are comming in 2 houers before debarture and waiting 2 or 3 houers more gust to inter the air plain.and take off.exp time to flay 1 .writen in the ticket take of effectlvely at 2 or 3 .this is haben to me in the last time i flay with this air line. 3- entrance suddenly changed. exp wrtin 11 in the ticket chang to 3 in the air port. and this openion for most people who tray flay d. thanks for your attention."
Cons: "Crew was very polite. No complimentary entertainment for such a long flight. Entertainment consoles put off lots of heat and not consistently working."
Pros: "I got to my destination safely and on time"
Cons: "No air conditioning made for a very warm flight, no drinks or food, no entertainment"
Cons: "It is budget so no food, no entertainment. But they even didn't offer water. At least water. Room for legs was too little. Flight it self was good and on time"
Cons: "I had to rebook my flight from DXB to Jed because some international regional issues that were supposed to be cleared for the customs"
Pros: "Nothing at all"
Cons: "No food or beverages. So tight airplane"
Pros: "Absolutely nothing,"
Cons: "The seat was soaking wet due to faulty air conditioning. The screen was broken so I did not enjoy the TV that I paid for. Many of the menu items were not available."
Pros: "Flight left exactly on time."
Cons: "Why give out boarding zones if the Kathmandu flights are all a mad scramble anyway?"
Pros: "Keep it that way"
Cons: "I would like to see keep the way your now all the time thanks much"
Pros: "The staff was very helpful."
Cons: "It's a pay for what you get kind of airline, but that is to be expected. Overall good."
Pros: "really can not think of one good thing that i liked, i really don't!"
Cons: "due to weather conditions, flight delayed and this information was not shared by Flydubai crew (wherever they are?). This is the 2nd time that delay happened and airline failed to manage the passenger at boarding gate or airport screens. people were shouting and looking for one person to communicate with, but there was no one to talk to. So - bad management - no hot drinks onboard the flight - lake of ethics - terminal at dubai airport was crowded and lake of services and seates to stay on!"
Pros: "The crews were great on both legs of the flight. Seating was not too bad. When boarding finally started, it was fast."
Cons: "Both of my flights were delayed, and in both situations no one would tell anyone what was going on. Leaving passengers in the dark about their travels is a terrible experience."