Very little food and drink The flight attendant's response is far away
The airport hotel provided rest hours and good dinner.
Pros: "The crew were nice"
Cons: "The only thing the luggage’s takes too much time 🙁☹️"
Cons: "It could have been better if I had taken the flight, and not cancelled it 2 days ago"
Pros: "Crew was super friendly and helpful!!"
Cons: "I didn’t really like the available movies"
Pros: "Being direct flight"
Cons: "Food, seats"
Cons: "How you book for me two tickets and you take the money for same day going and retuning"
Pros: "Connection time"
Cons: "Aircraft comfort"
Pros: "The crew team was amazing and the sits were comfortable, landing matters a lot to me and it was perfectly done."
Pros: "Arrived on time. Baggage arrived quickly."
Cons: "Plane was dirty and had flies, which were really annoying. Food was mediocre airline food."
Pros: "Seat very comfortable and service was excellent"
Cons: "The quality of the sound and image of the movie was not good"
Pros: "Crew did their job perfectly. Not particularly warm and friendly, but they are paid to be attentive, not my friend, so I can't complain! Flight was smooth, and quick, meal was pretty good."
Cons: "Not charger ports, or entertainment of any kind."
Pros: "The best trip in everything"
Cons: "Very bad service in the plane . Crew we’re extremely rude and no manors"
Pros: "Great flying experience"
Pros: "The food was okay"
Cons: "The flight attendant was very unprofessional. His ego and his arms were bigger than his brain and much bigger than his interest in doing his Jhon."
Cons: "Flight v delayed"
Pros: "Crews was excellent"
Cons: "4 bags, agent charged me $100 for 12 # excess wt will no not allow me to repack to the lighter “other 3 bags 18 pounds light, total. I think a refund is in order."
Pros: "We managed to upgrade to first class. This made the 12-hour flight very relaxing. Service was excellent. As usual, Egyptian pilots are the best in landing"
Pros: "It got me there"
Cons: "No good movies"
Pros: "I really enjoyed when the plane LANDED at my Destination!"
Cons: "1. The plane was hot. In the Middle East they don't turn on the AC whilst on the ground. They only turn it on when in the air?!?! 2. The food was basic! I ordered the Seafood and it had 3 overcooked shrimp and baked fish. Not tasty at all. The bread was hard as a rock! 3. Boarding was like a cattle call!! Kind of like Southwest Airlines! 4. The Takeoff, Cruise and Landing was NOT bad at all! 5. I guess being an American, it was FOOLISH of me to ask for Ginger Ale on this Egyptian Flight!! 6. When I landed in Cairo, it would have been helpful to know that while going through Customs, I would need to purchase a Egypt Entry Visa fee for $25.00, but since I didn't know that, I waited in line for 20 minutes ONLY to have the Customs agent tell me that I had to go purchase one, then get back I line for ANOTHER 20 minutes!!!!!!! UGGHHHHHH!! 7. I flew on an Airbus that didn't have plug in for your phones to charge (maybe that's just a Boeing thing)."
Pros: "Good meals, and plenty of beverages."
Pros: "No problems getting here, we’ll organised and friendly staff"
Pros: "Flight was on time and I appreciate that."
Pros: "Comfortable flight, good food"
Cons: "Delays in boarding, unorganized, some grumpy staff"
Pros: "The check in person was extremely nice and helpful. The flight attendant was very helpful and was far beyond our expectations."
Cons: "The movie selection didn't have many classic movies."
Pros: "The hotel and the food"
Pros: "we should get our laguage from borg al arab and recheck it back to cairo we waited for one and half hour and we were about to loose the next flight to cairo and again rechecked and the carryon they asked us to send it by plane for safety i mean it was very messy and stressful"
Cons: "why for transit we should pick up our bags and recollect it again why not like all other airways to automatic transfereand we get our lagugae at final distrnstion"
Pros: "Sufficient leg room."
Cons: "Crew need more training. Entertainment need to improve."
Cons: "Great services and very clean air plane"
Pros: "Delays and lack of coordination during boarding process in cairo"
Pros: "Big Jet, Clean and very good service."
Pros: "Good service and friendly environment"
Cons: "No comment"
Pros: "Boarding was quick although about 10 min. late. We did arrive on time. I was surprised to get breakfast which wasn’t bad at all."
Pros: "Food needs improvement"
Pros: "The crew was great. Very helpful and friendly."
Pros: "Timing perfect on time, curious crew members. ."
Cons: "the cancellation of my return flight right after we boarded the flight. Had to change the return date without compensation from the airline for the hotel and food during the extra days they forced us to stay. we then had to push the return flight forward, trying to find a direct flight and good timing."
Pros: "Crow was helpful and every think goes great"
Cons: "The flight delay and the pilot went in circle a lot of time"
Cons: "Flight attendant not asking what i'd want like everyone else. Because i look different?!"
Cons: "Everything very poor business class"
Pros: "Service in the plan excellent & good entertainment"
Cons: "Service in the ground so pad from custom & the economy class bag come before the business class & all bags almost with business class from kuwait to cairo"
Pros: "The direct flight non stop Price"
Cons: "Not the greatest of comfortable seat - needs flat beds similar to Oman Air. Plane a little tired but very smooth landing In seat power didn't work"
Pros: "Pilots are very cleaver and professional in taking off, landing and flying. Crew are very warm and caring Both China & Cairo Airports's operation was very fast and good."
Cons: "For more than 10 hours' flying, would expect far better plane with newer seats and more toilets !! same like they fly between Cairo and London and Dubai (777 etc ..) Also the fish was not tasty at all"
Cons: "Time arrive late"
Cons: "Sat on hot plane Cairo to Amsterdam waiting for take off"
Pros: "Crew was good, food was very good,seats were fine."
Cons: "Entertainment options could be better. The entertainment system needed reboot."
Pros: "I had my own row of seating because the flight was pretty empty so it was very comfortable"
Cons: "Nothing. Excellent flight"
Cons: "Seat comfort and leg space"
Pros: "Comfortable flight. Food was amazing"
Cons: "Entertainment wasn’t working , toilet not enough only 2 at the end of plane"
Cons: "No wifi. Out of order"
Cons: "Flight was delayed by 1,5 hrs"
Cons: "The first and final call was announced but no one guide people to go to the counter and no one was there. Then suddenly they said the gate is closed and did not accept to wait for few minutes"
Pros: "Crew were good"
Cons: "It was delayed in Jeddah and the seats are not comfortable at all (business class)."
Cons: "Flight has been delayed for 1 hr without an prior notice"
Pros: "Food was good. Flight attendants had good customer service ."
Cons: "Seats were a bit uncomfortable"
Pros: "Overall it was an ok night flight. language handling."
Cons: "Delays with taking off, arriving late. No entertainment."
Pros: "The crew was very friendly and the food was good. The entertainment options had too much variety with relatively new movies available."
Cons: "The furniture and general interior of the plane was too old and used. Lots of things that don’t work or are loose. The in-flight entertainment had too many useless interruptions for announcements."
Cons: "Boarding was so bad, no wi-fi, and service was ok"
Cons: "No thing"
Pros: "Seats are narrow, net doesn’t work, bathrooms are not clean"
Pros: "Crew and priority boarding with kids"
Cons: "After preparing for take off, they announce technical problem they promise to change the airplane. But they take us again to transient security to check again. They Sealy our trip 5 hours. No body take care of us. No food no body talk with us. We asked them when the flight start no body knows. My daughter got back pain. There is no emergency room. The staff of the trip not good."
Pros: "The seats were bigger than average."
Pros: "OUR RATINGS WOULD HAVE BEEN MUCH HIGHER,,BUT THE BAGGAGE HANDLERS HAVE BROKEN OUR LUGGAGE"
Cons: "OUR RATINGS WOULD HAVE BEEN MUCH HIGHER,,BUT THE BAGGAGE HANDLERS HAVE BROKEN OUR LUGGAGE"
Pros: "The passenger sitting next to me."
Cons: "Some passengers switched their seats so when I arrived I realized my seat was taken. The crew member simply told me to take another seat. Even though I was willing to give up my original seat, I expected better attitude and more responsibility from the cabin crew including an apology."
Cons: "The flight back from Dhaka to JFK had an extended 1.5 hour delay at Riyadh. And I did not get anything from the airlines. It was troublesome when the delay was on top of actual 3 hours lay over."
Cons: "Food, service, entertainment n service was pathetic n I will not recommend Saudi Airlines from Riyadh to Pakistan"
Pros: "Over all. ...nice and good"
Cons: "There are no variety in the food menu."
Cons: "Poor food poor service"
Cons: "There was a mis-match between the boarding time on the screen against the time in the boarding pass which lead to a delay of 1 hour and 15 mins of the boarding."
Pros: "Overall, service was very good"
Cons: "there is no entertainment Also, regarding airport in Riyadh AUH make sure to verify your gate number. I don’t think they put it on boarding pass"
Cons: "Poor catering services. I was starving whole 21 hour flight from Dhaka to NYC. They don’t sever enough meal to passengers so avoid this airline"
Cons: "Seat is very small, food came very very late and was collected again very very late. No entertainment whatsoever Cabin crew was not friendly Aircraft was not that good from inside cabin"
Pros: "The movies were new The food was good They gave Toys to my kids"
Cons: "The headphones were in not working fine"
Pros: "Boarding and crew"
Cons: "I was travelling business class and they managed to loose my luggage!!! Moreover, they do not have a delivery service for the lost luggage, you have to drive all the way to the airport. In Lebanon that is not easy or cheap and is highly time consuming! No one even calls to apologize or suggest a proper compensation! The entertainment system does not work properly, seats are not very clean and the food is tasteless."
Cons: "They are always late"
Cons: "Delayed flight Bad captain Turbulences"
Cons: "It is not clean at all"
Cons: "The way they surve the food and drinks was very bad it should be more gentel to make saudia better"
Cons: "I almost died because of starvation I will never fly again with Saudi Arabia flight"
Cons: "They mishandled the checked luggages and broke the screen of a Toshiba Laptop and a Samsung Tablet that were inside a checked bag."
Cons: "Horrible flight, the boarding took more than an hour! then the Captain announced that he doesn't know when we will be departing! They kept us in the plane without any air conditioning at a 40+ degrees Celsius! We weren't allowed to even leave the air craft. After being tortured for nearly 3 hours, the plain finally started taxing. We arrived to Manila in the evening which missed up our plans in the first day. Also their onboard entertainment is horrible, you will have to watch a 5 mins long commercials even if you want to watch a 10 mins long TV series episode! Never flying with Saudi again!"
Cons: "The flight was the most pumpy I've ever had, and the captain didn't say a word to comfort us Also there was no power outlet to recharge my phone, and the only entertainment available was through their app for phones/tablets"
Pros: "Everything was good"
Cons: "Delay 2 hours My sear screen was not working. The service was rude. They kept the light on the whole time, while other airlines dim the light during the night."
Pros: "Good crews, not excellent"
they could not prepare or provide the required food that has been booked
Honestly pretty good for a discount airline. I was pretty nervous booking them because the reviews I read were all terrible, but the crew were friendly, they provided a small meal for a 70 minute flight, the plane was clean, the take off and landing were flawless. Very happy with the flight.
There are no seats while waiting for the gate. They sell tea and coffee, all airlines this is free except Jazera airline. Boarding is very bad, we stood outside eating for the main gate to open, children and seniors were setting on the floor ( dirty) for an hour and half
Pros: "The price and timing"
Cons: "Everything I guess. Boarding was a mess . The crew was panicked about Corona. No space . Terrible service"
Pros: "The price"
Cons: "Everything I guess"
Cons: "Planes are old, they don’t serve food, just sell things and there are no movies"
Pros: "Thank you so much."
Pros: "Nothing in specific"
Cons: "Better immigration, better check in"
Pros: "Nothings to like"
Cons: "They have to change the airline management."
Pros: "Boarding staff is very helpful and friendly and cabin crew also g"
Cons: "Wanting in transfer area in kuwet airport ( aljazera area )is very limited space not comfortable for the passenger , service not available there it’s like bus station"
Pros: "Not much to be honest."
Cons: "The constant delays and the unorganized boarding process. It was chaotic and very stressful. A trip that should have been 4 hrs took a total of 12 hrs with all the delays. This definitely made me view the airline in a negative light. I will be cautious of booking with Jazeera Airways in the future. That being said I have a return flight and hope it is better."
Cons: "No LCD screen for passengers"
Cons: "The boarding was late. Then the captain said that take off time is delayed for 20 Minutes. Last, upon arrival, luggage for all passengers was at least 40 min late. So, all in all, it was a bad experience."
Pros: "more decent food"
Cons: "seats are not comfortable considering the length of the flight"
Pros: "The flight was boarded and departed on time as always"
Cons: "The plane is really not clean as it should be from within, meal is only a sandwich"
Pros: "Boarding & departure were fast when the plane came"
Cons: "Flight delay for almost 3 hours"