Smooth flight, excellent crew and good food. Not enough space; sitting are too small.
No WiFi and ok comfort in business class. Home safe I guess that’s all that really matters.
Crew was excellent. Business class was poor on the short flight and mediocre at best on the international flight.
Boarding was delayed for an unknown reason for more than an hour. While the airplane was at the gate, the boarding time was moved by 10-20 minutes every 15 minutes. No entertainment on the plane.
The flight itself was pleasant and on time. Crew was very good. However, breakfast food was barely acceptable. Unfortunately this satisfies the recent industry standards. I asked for a sandwich with ham (another choice was cheese), but received a sandwich with roast beef.
Delay rushed to the next plane and bags didn’t arrive in chicago
Boarding could've been improved a bit, the rest is excellent.
Checking in took very long for whatever reason. Flight comfort these days is always poor so… Crew was great thought!
The seats are small and the movie selection was disappointing. However, the food was excellent and the cabin crew was attentive and kind.
Bags lost no more to say, bad communication and no urgency to get it back to the hotel by the airline properly the worst airline I have used.
This is not business class. This is premium economy. Total scam to sell this as business class
They can my date of travel and let me standard in Istanbul for three days stop over and only pay for one day in a hotel with only one breakfast for three days.
Everything was so smooth. It could be just a better temperature in the plane; it was a little cold.
Paying extra for premium seats was wasted. Turkish Airlines takes 2 seats for bassinet. The lady next to me had a baby with bassinet Bassinet was in front of my seat
Terrible. Delayed. No one would help. Just limped about like a piece of meat
Very good overall.... apart from the cost of extra check ed in luggage where they charge £17 per kg, and no option to just buy an extra bag allowance (at least on the route I took)
The best food I’ve ever been served on an airplane. The security at the gate was frustrating as was the heavy editing of the films and television shows offered.
flight with heavy turbulence old boeing 777 rest wasnt clean dashboard doesn’t work
Food wasn’t nice and doesn’t have halal option
Bad experience; they are not good anymore. They charge too much for luggage seat are so uncomfortable, Flight delays which may miss your next flight, they don’t care if you miss the flight or not. Zero customer services for front desk representatives Istanbul's airport I’m not using this airline any more.
Friendly staff from check in until the crew very helpful and smooth
Departed late Arrived about 40 minutes late The plane parked at the domestic terminal requiring transfer back to international arrivals
Very bad no tv no water no food absolute pathetic ! Couldn’t take zam zam ! No free zam zam water allowance! Dont travel
Poor airlines no infotainment system no food not even water was offered… absolutely not recommended! Nasmiles was not counted couldnt log in flynas app ! The app doesnt work with booking PNR! Please dont fly on these pathetic budget airlines!
Overall a poor experience…. No infotainment system no charging port no food was offered! Not recommended
It was hot inside as the air conditioner was not working and the crew members were not courteous
the seat you book will always be taken by someone else..…
Nothing The flight delayed for more than 3 hours as usual
In the future, it is preferable to provide free snacks
I like the price of the ticket. I do not like the waiting, waiting, waiting to drop off luggage. I do not like the waiting, waiting, waiting to board. I liked that the flight was on time.
Business Class was very comfortable and the food and service was top notch.
Boarding was quick and easy, the flight was on time. Food and water were extra costs.
I paid for extra legroom which made the long flight very comfortable. Food was very tasty, they fed us 2 meals plus a cookie snack and extra liquids. Checked luggage is expensive.
Everything went smoothly and the staff was very kind. I’m glad I purchased the extra leg room for my long flight; it was totally worth it. We were served 2 meals for a 9 hour flight which I was not expecting and they were very tasty. I appreciated them being vegetarian. Customs line in Munich was long; I had a choice to have a 1 hr 40 min layover or 2 hr 40 min layover; I took the longer layover which I was thankful for because my flight was delayed 30 minutes and there’s a good chance I would have missed my connecting flight. This was my very first international flight and I would fly Discover again without hesitation. Thank you for taking good care of me!
Flight cancelled support worse than useless. Asking me to drive back and forth between terminal, I was expecting supervisor call within 30 minutes, never happened.
Pathetic - boarded us on buses for transport to the plane then had us wait for over half an hour before we could board...because they needed time to clean the plane; something they knew before we got on the bus. Further, by the time we could board, there were 3 buses full of people waiting so boarding was a crowded mess.
very small seats screen did not work . I could not watch anything for 9 hours
Bad! Disaster!! The LH419 was cancelled after 4 hrs on board with no AC and no toilets
The entertainment is pretty boring. There are no new movies or TV shows from February. The food is just ok on the Atlanta to Frankfurt leg, but better on the Fra to Bengaluru leg.
we were able to make it to the connecting flight in Frankfurt to Copenhagen thanks to Lufthansa crew. The ground crew was waiting at the gate and received us and took us through special runway entrance and immigration check. We were on the plane at 10-09 am for 10-10 departure. Thanks to Andre and the other lady for mission impossible :)
Online check-in was unavailable for my flight. So I waited 40 min in the queue at the check-in counter. Then, unlike any other airline in the world (and I am a very frequent international flyer) Pegasus was adamant that my CPAP was just another carry on and that I had to pay extra for it. Then, after I had paid in advance for a seat, they insisted I could not sit in an exit row because I was over 60 years old (I'm clearly in good shape and buy exit row seats more or less weekly). We pushed back harder and harder and insisted on talking to the station chief, who spoke with the counter staff by phone (not to me) and eventually relented. Experience on boarf was ok-- for a budget airline.
You adjourned my flight by 1h 30 mns and only updated me 1h30 mns before the new scheduled flight. I submitted an email to Kayak asking for a refund. It was the most stressful experience I've had.
Not because when i try to do check in there is only in turkish language i can not select other language
https://www.instagram.com/reel/DGVSRsasQcG/?igsh=dmkxa2s1eHNlbHZs
Don't fly Pegasus, terrible service at the airport and boarding was really bad. Both flights I took with them were significantly late. This flight had us all changing the gate at the last moment and it was chaos.withour explanation or apology. The planes have seats that don't recline and seats are really hard. The crew on board was good both flights, but that is the only positive thing I can say about this airline. It's not worth it and I won't be flying them again.
The airport staff were some of the worst I've ever flown, and I fly at least 50x every year. From the staff at the gate, to the check in staff, to the ticketing sales staff. My experience in Instanbul was so bad Ill.never fly Pegasus again. They were incredibly rude, dismissive and not helpful whatsoever. This is the worst of the worst if you want to fly a budget airline I'd go elsewhere. The airplane seats are really uncomfortable and don't recline at all, you get charged for every single thing so in the end you will pay more flying with them. The crew on the plane were the only kind people we encountered with Pegasus.
Pegasus Airlines which is the most efficient and cost worth low cost airline all over the Europe
Flight from London was delayed and we had to hurry up to catch the connecting flight to Riyadh
The crew were outstandingly kind and cheerful. We carried our cat and they offered help.
Late departure. No announcements. Boarding was a disaster. Some kind of technical issue scanning boarding passes.
