The flight lead, Katherine, took care of me in business class and provided exceptional service. She was warm, welcoming, bubbly and proactively accommodating as well as confident, professional, competent and clearly respected by the pilots. Just what I needed on my 17th and final hour of flight time traveling home from a business trip to India.
Had to cancel and rebook, KLM connection was cancelled prior to departure, ended up flying to Munich on non-Delta carrier.
Boarding took less than 20 minutes total. They offered free snacks and drinks soon after cruising. They offered more refreshments an hour before landing. This was a 3 hour flight. I haven’t seen this post-COVID. I will be flying KLM more often. The cabin was clean and flight attendants were very nice.
The flight was 45 mins late leaving, we sat without a/c for some of this, 2nd Meal was a slice of pizza. Movies were good.
As always, it’s a pleasure to travel with KLM. It is one of my favorite airlines.
Brand new plane lots of room the snack was very flavourful and enjoyable
There were no charge points for phones on the economy seats. The seats were comfortable overall. Food was okay.. flight was on time
It was really nice experience by flying this klm flight.I personally recommend everyone to please try this klm flight
The crew were unprofessional with a racist element. I was physically abused as well from one of the crew members
Delay and had to run between flight to get my connection due to this delay but besides that the overall experience was ok. I arrived with just an hour of delay.
I paid for the seat and found out that the seat doesn't recline. The staff didn't help in arranging an alternative.
Better than the business flight from Atlanta to Istanbul. The food quality was lacking..
Luggage never made it it’s been 2 days and no proper update
Terrible. Delayed. No one would help. Just limped about like a piece of meat
Food wasn’t nice and doesn’t have halal option
I recently flew with Turkish Airlines, and I can confidently say it was one of the best travel experiences I’ve ever had. From the moment I boarded, the crew was incredibly attentive, warm, and professional. They went above and beyond to ensure everyone was comfortable and well taken care of throughout the flight. The highlight, however, was the food! I’ve flown with many airlines, but Turkish Airlines sets the bar incredibly high when it comes to in-flight dining. Every meal was fresh, flavorful, and beautifully presented. The variety of dishes, even on a long-haul flight, was impressive. It felt like dining at a high-end restaurant at 35,000 feet! The seats were comfortable, the entertainment options were great, and the overall atmosphere made the journey enjoyable. Turkish Airlines truly excels in combining luxury and hospitality. I wouldn’t hesitate to fly with them again—highly recommend!
Very nice and friendly crew. Boarding system can be improved.
I liked the ability to walk and stand in the crew area. I hated the security check experience before boarding. The airport staff were so rude, yelling at us unnecessarily, delaying us on purpose, and even threatening to call the police on us!
Just on time arrival and departure would make it great
I recently had a deeply disappointing experience with Turkish Airlines, one I felt compelled to share. Firstly, the staff’s attitude left much to be desired. I encountered consistent rudeness both onboard and from the customer service team. To illustrate, I lost my eyeglasses on the plane. When I approached the airline’s customer service for help, not only were they dismissive, but they also mishandled the information I provided. Even though I had clearly mentioned my flight details in my correspondence, they asked for them again, only to later inform me they couldn’t locate my glasses. Moreover, the flight itself was delayed by three hours, adding to the frustration. Given this experience, I strongly advise reconsidering before booking with Turkish Airlines!
I need an upgrade to business class but they ask for bidding. Never mind...
Business class website is horrible I couldn’t even check in online never happened me before any other website
Very poor service, will never travel through saudia airline also worst experience at jeddah airport, all the people act like very racist even we belong from a same religion but they don't have any humanity. Very big language barrier no one speak proper English so they don't understand us very poor service. I was traveling with family and with infant they give us very hard time. No one like to answer a question and there attitude is extremely no welcoming. Not recommended specifically jeddah airport and their services and staff. Will never take layover or any flight through jeddah. Thank you
Horrible, by all accounts. Delays, lack of communication, just horrible.
They destroyed my baby’s stroller and the seats was broken
The flight was delayed which cost me to missed my connection flight.
It was a disaster. The crew was so rude and had no professionalism. She dropped something onto the floor, then took it from the floor and put it into the food tray. Also, when she got some spilling, she went straight to the toilet, got some tissue and started cleaning the food trolley
Riyadh to Dhaka was disaster! Passengers were standing the whole flight blocking ways for using restrooms. Bathrooms were extremely dirty. Food quality was very poor. Overall Riyadh to Dhaka was extremely poor and bad experience.
This booking was as a result of stolen identity and hacking my debit account. I reported it to my bank. The thief tried to book two flights, maybe more. Hopefully, Kayak will be able to block fraudulent bookings and charges better in the future.
Since it leaves at 2:00am you sleep through most of it.
Flew Premium Economy. The seats were comfortable and tilted back far enough to sleep. Food was okay and service friendly and efficient. We bought tickets through Kayak partner Underpricer and the price was good.
They lost my checked in bag and have not helped me.
Overbooked. They left a lot of passengers on the ground
Poor. The airlines left my luggage in Miami. It took 2 1/2 days to get my luggage at my destination. I was forced to buy clothes and daily items for days. There was little concern to get my bag to me which highly impacted my trip. Seats were cramped as well. Would not recommend this airline to anyone.
There was so little leg space in middle seat that the blanket/pillow accessories and my feet could not fit. Knees were 1 inch from seat in front and when person in front reclined, it was uncomfortably invasive in my space. I am not large, 5’5” and 130 pounds
Great crew, newer plane, boarding was very disorganized, I still don’t understand why airline keep boarding front to back for coach instead of back to front
The flight was great. I don’t know about the food because I was asleep and they didn’t leave me any.
The gate information was never populated on the Delta app or the airport displays or the desk at the Delta lounge. We found at the last minute that we had to switch terminals and just made it to our flight. Even this we found accidentally by asking an employee at another gate. On board service was poor. Seats were very poor. All in all a poor experience. At best like a Premium Economy on other airlines
I get it…Economy sucks but on a 13 hour flight all seats should have legroom and go back more than 110 degrees
Service from staff was poor, food choices were limited. Air plane was not clean or hygienic and seemed like not cleaned for days. Seats were uncomfortable.
Great flight and great crew. Many thanks to them for their hard work making our trip so relaxing.
Don't fly Pegasus, terrible service at the airport and boarding was really bad. Both flights I took with them were significantly late. This flight had us all changing the gate at the last moment and it was chaos.withour explanation or apology. The planes have seats that don't recline and seats are really hard. The crew on board was good both flights, but that is the only positive thing I can say about this airline. It's not worth it and I won't be flying them again.
The airport staff were some of the worst I've ever flown, and I fly at least 50x every year. From the staff at the gate, to the check in staff, to the ticketing sales staff. My experience in Instanbul was so bad Ill.never fly Pegasus again. They were incredibly rude, dismissive and not helpful whatsoever. This is the worst of the worst if you want to fly a budget airline I'd go elsewhere. The airplane seats are really uncomfortable and don't recline at all, you get charged for every single thing so in the end you will pay more flying with them. The crew on the plane were the only kind people we encountered with Pegasus.
Pegasus Airlines which is the most efficient and cost worth low cost airline all over the Europe
The crew were outstandingly kind and cheerful. We carried our cat and they offered help.
Pegasus is a very efficient airline. Passengers, however are sometimes unruly. Getting up right after take off. Getting up right when we land and before getting to the gate. Switching seats to the front so she can get a better seat. It is unfair for those that actually paid for seats. Flight attendants seem to not enforce it. One or two bad actors ruins it. Overall, the airline is great.
It was like moving cattle around. Very abrupt, uncomfortable and not much hospitality
Flight delayed by 1hr when we already boarded because someone had to get off. Leg room is terrible for 6ft people like me.
I had 4 flights for less than a week and there were no delays and issues. Thanks to the crews and for perfectly organised service.
Pegasus is a clean safe and most importantly CHEAP way to travel. If you travel a lot on a budget, it can be a great option
