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Seats paid for in advance. Seat assignments changed by kayak 3rd party. Seats then changed again by Turkish airlines at the gate. Family seated on opposite sides of the plane yet money taken for seat assignments that were not honored.

For that price on Business class, I expected to have the pod seats. These were configured as 2/3/2 and my seat mate talked half the flight with a friend across the isle, loudly. Very uncouth.

Very bad boarding staff. I was flying business. We were stashed in a bus as much as it could be filled with business then economy passengers. By the time we have reached the plane we have waithed 10 more minutes inside the bus mext to the plane because of some documental work in the plane. I guess TGS -Turkish Airlines Ground Services forgot yo radio the plane if it was ready.

Istanbul to Lahore flight was less than standard for international business class cabins. Seat did not were not flat and it did not operate easily. I had to push buttons hard repeatedly to operate the seat. I was in 5A seat

Our flight was canceled with no rebooking offered. We are still waiting for a refund and had to book a very expensive flight to return to Toronto without any compensation or help from Turkish or flight hub. Extremely poor service during a time of crisis, speaks volumes about the type of airline and flight hub as a disaster of a company with zero accountability

the cabin was kept too hot. couldn't sleep as a result

The crew checked the immigration laws very quickly for Russian citizenship and confirmed our FVTF for Singapore for 96 hrs. Thank you.

Excellent staff despite some trying passenger situations. Very impressed with their good attitudes and kindness.

Our flight was delayed for one hour is their a credit?

Crew were unfriendly, touch screen for movies didn't work very well, seats were tight and uncomfortable