I paid for the seat and found out that the seat doesn't recline. The staff didn't help in arranging an alternative.
No control at all at the gate , passengers were not cuing up, , some were very loud , no action taken by the attendants . It looked more like a heard of animals then humans boarding a plane .
Terrible. Delayed. No one would help. Just limped about like a piece of meat
Food wasn’t nice and doesn’t have halal option
great. I could have used a bottle of water or two instead of having to ask everytime. great service. very comfortable
I recently flew with Turkish Airlines, and I can confidently say it was one of the best travel experiences I’ve ever had. From the moment I boarded, the crew was incredibly attentive, warm, and professional. They went above and beyond to ensure everyone was comfortable and well taken care of throughout the flight. The highlight, however, was the food! I’ve flown with many airlines, but Turkish Airlines sets the bar incredibly high when it comes to in-flight dining. Every meal was fresh, flavorful, and beautifully presented. The variety of dishes, even on a long-haul flight, was impressive. It felt like dining at a high-end restaurant at 35,000 feet! The seats were comfortable, the entertainment options were great, and the overall atmosphere made the journey enjoyable. Turkish Airlines truly excels in combining luxury and hospitality. I wouldn’t hesitate to fly with them again—highly recommend!
I liked the ability to walk and stand in the crew area. I hated the security check experience before boarding. The airport staff were so rude, yelling at us unnecessarily, delaying us on purpose, and even threatening to call the police on us!
Although we had booked seats months in advance, we arrived at the airport with only three seat assignments for our group of eleven because we had not checked in online and the airline had overbooked the flight. The rest of us had to fly standby, which was a pretty tense situation for a while. Ultimately, we were all very grateful to be on the same flight from Istanbul to Izmir.
Just on time arrival and departure would make it great
I recently had a deeply disappointing experience with Turkish Airlines, one I felt compelled to share. Firstly, the staff’s attitude left much to be desired. I encountered consistent rudeness both onboard and from the customer service team. To illustrate, I lost my eyeglasses on the plane. When I approached the airline’s customer service for help, not only were they dismissive, but they also mishandled the information I provided. Even though I had clearly mentioned my flight details in my correspondence, they asked for them again, only to later inform me they couldn’t locate my glasses. Moreover, the flight itself was delayed by three hours, adding to the frustration. Given this experience, I strongly advise reconsidering before booking with Turkish Airlines!
I need an upgrade to business class but they ask for bidding. Never mind...
Business class website is horrible I couldn’t even check in online never happened me before any other website
Very poor service, will never travel through saudia airline also worst experience at jeddah airport, all the people act like very racist even we belong from a same religion but they don't have any humanity. Very big language barrier no one speak proper English so they don't understand us very poor service. I was traveling with family and with infant they give us very hard time. No one like to answer a question and there attitude is extremely no welcoming. Not recommended specifically jeddah airport and their services and staff. Will never take layover or any flight through jeddah. Thank you
Horrible, by all accounts. Delays, lack of communication, just horrible.
They destroyed my baby’s stroller and the seats was broken
The flight was delayed which cost me to missed my connection flight.
The planes are very cold. The AC is too much.
Didn’t like anything about the flight: I am so frustrated at this point. Since 8 days I have been dealing with your customer service regarding my seat changes. I paid $51.10 for extra legroom seats and one fine morning I get an email that my seats have been changed. I tried to contact the customer service and they have been just fooling me around stating that my issue will be resolved. Saudia is the worst airline. Pathetic. On the day of my travel, I came at the counter and the guy told me that my seat assigned is 36A and my wife’s seat is different. He then changed my seats to 33A which is not at all a extra legroom seats. I asked the person is these seats are extra legroom he said yes and when I came to the aircraft I am sitting in a normal seat. The TCR Shameer Ansari or Sameeri Ansari came and did nothing telling me that he tried his best find a solution. I need someone to contact me ASAP and I need a refund for the entire flight. I don’t need your Al Fursan points they are worthless. Contact me ASAP.
It was a disaster. The crew was so rude and had no professionalism. She dropped something onto the floor, then took it from the floor and put it into the food tray. Also, when she got some spilling, she went straight to the toilet, got some tissue and started cleaning the food trolley
I cant wait for planes to have shorter rows with more space! otherwise, all fine thankyou
Check in, was fine, boarding was good, we left on time, punctual flight, aircraft condition was also good, Boeing 737-600 , all went well, I did not expect more or any better
Flight changed and cancelled several times over the months in advance that I booked it. However, actual flight went well, no delays, spacious seats. Had some landing issues but otherwise, fine. Also loved that they don’t check weight of luggage!
Seats are disaster, not comfortable at all. With my height 183 cm there were no space for my legs... The airplane was Turkish airlines and no entertainment on board.
Bad. Cancelled and delayed flight. Payed 25£ for seat but got just normal one. No one refunded the money.
I paid for the services but when I reached the gate there are only few chairs ( around 12)!! This is not accepted. Also the female employer delyed me just to check the weight of my family bags ( so that bags do not overweight 10 kg). One bag was only 6 kg while another was 11.9 kg so she refused to let me pass until I reduced the 1.9 exra kg and transfer it to the 6 kg bag!! I told her all emplyers are understanding and make a total! You shoud teach yr employers how to behave in such situation. Thanks.
It was a horrible experience that I hope not to try it again. Rude stuff Poor food Always delayed schedules Lost baggages
Friendly staff from check in until the crew very helpful and smooth
Very bad no tv no water no food absolute pathetic ! Couldn’t take zam zam ! No free zam zam water allowance! Dont travel
Poor airlines no infotainment system no food not even water was offered… absolutely not recommended! Nasmiles was not counted couldnt log in flynas app ! The app doesnt work with booking PNR! Please dont fly on these pathetic budget airlines!
the seat you book will always be taken by someone else..…
Nothing The flight delayed for more than 3 hours as usual
In the future, it is preferable to provide free snacks
I like the price of the ticket. I do not like the waiting, waiting, waiting to drop off luggage. I do not like the waiting, waiting, waiting to board. I liked that the flight was on time.
Very poor Customer service…the girl at the check in desk was horrible. her service was not even close to world standard but I think Flynass can improve and learn to treat their customers better
It was a safe flight with a friendly cabin crew.
The plane was too hot inside. There was no entertainment and we had to sit on the plane for one hour before takeoff. There was no free wifi.
Late departure. No announcements. Boarding was a disaster. Some kind of technical issue scanning boarding passes.
Pegasus is not a very comfortable airline. They’re not in any way hospitable
It was like moving cattle around. Very abrupt, uncomfortable and not much hospitality
All good but air not give the pasing er any food even glase of water
I used the airline 5-6 times for the last year and every flight have had perfect timing and I like it. Despite catastrophic absence of space for my legs 😁
The crew was utterly non helping and non courteous.I asked for a water. The air hostess could have said it's paid . She informed me that I will come later after serving but never turned up. The seats were never comfortable.My first and last flight with Pegasus.I am not taking again
I had 4 flights for less than a week and there were no delays and issues. Thanks to the crews and for perfectly organised service.
Didn't enforce passengers to wear medical grade masks nor that they even properly wear their masks throughout the flight. So it was lots of people of unknown vaccination status all around me without masks on the whole flight.
