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Horrible horrible plane for such a long flight. I thought Qatar was a reputable airline. Was proven so wrong. Never again…:-(

Awesome hospitality, awesome staff, awesome food & awesome travel time. Thanks

The American/Hollywood movies in the entertainment system lack english subtitles, they tend to have only arabic subtitles. Coupled with the low quality airplane earphones and cabin noise, it sometimes is difficult to follow the movie dialogues.

Do not overbook flights and kick out confirmed ticketed passengers :-(

Being a platinum member, no attention given. No towel or tissue provided.

Besides the flight cancellation, everything else was prefect. Kudos to Malaysian Airlines.

For a short flight, Qatar Airways offers very good onboard service.

Fantastic, the 787-9 is a very beautifully designed plane and it was a pleasure to fly in the Qsuite. The suite did feel slightly smaller than the 777 variant, and the suite door also felt smaller, as I felt more exposed as passengers and crew walked past. Food was too notch, and the service was fantastic. I wish they’d enforce boarding zones more effectively, but otherwise they did really well.

The flight was good but my neighbor had the vent open full power for the whole flight and because the air was blowing from the side instead of from the top and I got very cold and ended up with a sore throat.

It was the terrific, I was promoted to businessman class, and the service was amazing.

The cabin crew were kind, helpful, and polite. However, my flight from Abu Dhabi to Frankfurt was delayed, causing me to miss my connecting flight. As a result, my journey was significantly extended, leading to a much longer travel time than originally scheduled.

From Chennai to abu dabhi Abudabhi to Chicago Both flights are good , good service too

They lost the baggage and said it was deleted from the system. I had baggage tag so was able to file the complaint but there was no PIR number and update so far

It was an old plane with seats not comfortable and with little space for the legs. I must say that the previous flight I had was amazing on a very comfortable new plane

Very disappointing #1 - You have to pay extra to use the business lounge, or else you sit in the cold airport for 7 hours and fall sick #2 - Did an awful job with boarding, they turned on the "last call" notice on the monitor made the passengers come running to the gate, once the passengers came close the crew would tell them - hey we are not boarding yet, this included passengers with children also, this was happening all the time, it was pitiful to see #3 - Did not have the courtesy for the passengers in the business class, there is a reasons why people choose business class, because they need to get to work, that means sleep is very important for them, in the business class, the crew members would themselves cause so much noise by closing the door in a loud way, once the crew member does it then the other passengers are also doing it, #4 - the food did not smell good, #5 - The Abu Dhabi airport is small, so not a whole lot to do, especially when the layover is 7+ hours. #6 - Did not provide the slippers with pajamas, #7 - also the pajamas also I had to ask, only after asking it was provided. #8- Asked for an extra pillow because the pillow they provided was not tall enough, the crew member said there was no additional pillow and gave me something like a blanket, I tried my best to use that as a pillow, but my head kept on sliding and that messed up my sleep and did not get deep thorough sleep Overall the airlines did not have an understanding of how to care for the passengers, especially the business class ones. Overall it was a bad experience, I would much rather spend the money with Qatar airways, the experience with Qatar is so much better.

Surprised at the lower quality of seats on the Boeing 777 in Business Class. Seats are tight and the whole Business class section is jam packed with seats. It doesn’t feel like Business Class at all. Also the way the tray tables are placed with a huge bulky solid metal hinge at knee level makes it so uncomfortable and always anxious that one will accidentally bang their knee on it. Quality of amenities has also declined. Over priced tickets with diminished quality of the entire experience.

A380 First Class Apartments were phenomenal. Comfortable bed and matress cover, superior vegetarian five course meal, shower, small business lounge and plenty of exercise walking around the aircraft.

The staff was kind and polite, but it was very very hot and no ways to have some fresh air.it would be also be nice to have more time to sleep, since it was a night flight

Ripped off and broken seats in Business class. Seats stink and need to request the staff for additional bedsheets. Crew if very friendly though

Food from NYC outbound flight was bad. Below average quality.

I have paid extra money for my special meal service but I received the the local food. Which is not acceptable.

More entertainment channels and better food, whatever food requirement you select.

Loading was on time and quick Not very many people

The boarding was late. The check-in board said boarding closed but the boarding hadn't even started. I have spine issue but not eligible for wheelchair since I can walk. But we were taken to a plane with stairs to climb. I requested support with the handcarry and was told that I shouldn't have booked this flight without wheelchair. Instead this information should be public if this plane has sky bridge or stairs. The infotainment system did not work either. And the plane was very loud with very less legroom in economy.

Very poor experience, passengers and were not social and started a troubled with other passengers and a fight erupted

Worst flight ever.service was extremely poor and food taste was horrible.Served me mashed potatoes and chicken calling it Briyani.

Food could have been better Entertainment was absent even in Business Class

Aereo nuovissimo e con tanti servizi malgrado la durata del volo Spazio per le gambe ridottk

Few people on the plane - Was great! The plane was late to board and over an hour late to arrive. They said it was airport control. How can these things not be booked it advance? Very frustrating!

all good. crew wasnt attentive to the announcements they were making about the flight. made several mistakes at several tines while announcing destination, arrival time. first officer made this mistake too.

Check in, was fine, boarding was good, we left on time, punctual flight, aircraft condition was also good, Boeing 737-600 , all went well, I did not expect more or any better

Flight changed and cancelled several times over the months in advance that I booked it. However, actual flight went well, no delays, spacious seats. Had some landing issues but otherwise, fine. Also loved that they don’t check weight of luggage!

Seats are disaster, not comfortable at all. With my height 183 cm there were no space for my legs... The airplane was Turkish airlines and no entertainment on board.

Bad. Cancelled and delayed flight. Payed 25£ for seat but got just normal one. No one refunded the money.

We particularly liked the cabin crew who assisted us in understanding how to use some novel features of the seats at the front of the premium economy cabin. The flight attendants were uniformly friendly and helpful. My only complaint, which I didn't include above, is that for the additional cost of premium economy, the seats and amenities weren't that different from regular economy to justify a roughly $5,000 price difference. We still had three row seats and no out the window view whatever. I have already mentioned in a previous review the disaster of Lufthansa not recognizing the inevitable delays in transfer flights due ti new EU regulations for non-EU travelers. We missed flights, lost luggage and spent the first three days of our vacation in Bologna taking cab trips to the airport to see if our luggage had arrived, which it finally did. On a more positive note, the United employee who was assisting passengers at Gate 18 in Washington DC, boarding for Boston, went out of his way to help us book another flight when we missed our first one to SFO due to the transfer delays caused by US Customs. He appeared of middle eastern descent, was extremely kind and helpful when we were stuck without any flight--he got us one shortly afterwards.

The young woman lufthansa agent at the gate was friendly, kind , helpful and professional. Answered my question respectfully and extremely helpful. She also spoke excellent english. I would rate her a ten for outstanding on a scale from 0 -10. Excellent customer service.

Positive: boarding very smooth, crew efficient, overhead baggage compartments roomy, flight arrived earlier than scheduled. The main negative feature is the size of the economy seats. In particular, the distance between rows is quite short. If one is overweight, it becomes difficult to lower the tray table

Crew was very friendly and attentive. The lack of Wi-Fi on an aircraft in 2026 is incomprehensible. The operational experience with the flight delay and ground service was abysmal.

Old planes and rude crew. They need a make over and better staff training. Even business class crew was rude and the hospitality was non existent.

Great food, service, food and the small warm towel at the end was perfect. Only suggestion is warning people that you can’t make a one hour connect in Munich or you need to have longer between flight connections.

Great. Only issue…the cabin was kept as warm as a sauna.

As always, Lufthansa checked my carry-on luggage, even though I was in front of the line. No other airline in the world does this. It's so annoying and unnecessary. There was enough space for it in the overhead bin. It's a TUMI Continental Carry-On. If you have the chance, rather fly easyJet or Condor on this route.

Flight cancelled support worse than useless. Asking me to drive back and forth between terminal, I was expecting supervisor call within 30 minutes, never happened.

Economy from RUH to FRA was terrible, zero space. FRA to ORD was amazing in Business Class, First class from ORD to SEA was a very old plane and flight attendant was on her phone most the whole time, not great service at all