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More facilities to transport to the gates......felt too much walking distance
More facilities to transport to the gates......felt too much walking distance
For a short flight, Qatar Airways offers very good onboard service.
they give hard time at checking, they not allow computer bag or purse
Wore experience due to delay and took me 3 days to reach my destination.
I liked the overall service and comfort. The only annoying thing was paying for excess baggage at the airport. They have limited options and they don't take all cards.
Boarding procedures are very tiring. We have to clear security twice for our connecting flights from Doha. Also every time we board flights we have to show boarding passes 5-6 times.
No separate queue for business class/platinum passengers. I had to stay in the long queue to board. I requested breakfast before landing, but the crew didn't offer, except a coffee with milk. No tea with milk was available. Had asked for cookies, but didn't receive them. The crew in the business class was not good in terms of service..
From home to the airport, you must mention the terminal ready.
Polite and helpful crew. My son developed fever. Crew members came and gave him medication and also came and enquired about his health several times.
Asian Veng meal have Non Veg items which is not ok. Pure veg meals option are too less and they have inclusion of Vedgan and Lactos etc... which is taste less
Our flight from Frankfurt to Newark was diverted to Boston. Lufthansa just dumped an entire 747 plane full of passengers in Boston with no support. No help with hotels, and telling us we would have to find our own way back to Newark or to our final destination. What a complete mess. The Lufthansa agent at the Boston airport would not help, nor would any Lufthansa agent via phone. Soooo angry!!!
It was listed as a business class flight. The seats were economy, size, and the plane was not modern or configured to have a proper business class. I was very disappointed. Given the fact I paid for business class seating, and did not receive it.
Great flight. Left on time, not very crowded. Quiet and the right temperature.
Need more time for connecting flights in Munich Food seems worse now on Lufthansa Very uncomfortable seats
Delayed boarding without detailed information given. Using stairs with heavy carry-on and computer.
I always like to travel with Discover Airlines because of their extraordinary services, comfort, and feel safe.
My 4 bags have been lost at transfer and I still have not received them
Budget airline feeling. Bad food, no drinks stingy to give even water
I lost my luggage in this flight with all my personal belonging including critical medications and until now no one from Lufthansa contacted me despite filling the claim immediately after arriving to the final distinction.
Hated the boarding by bus out to the plane. Unorganized and uncomfortable and took forever.