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Lady next to me was coughing profusely the entire flight, other lady moved seats because of it, 8 hours of that during an overnight flight is a bit much.

Los Angeles to London. 25th of April 2026. Business class. I was flying backwards with a complete stranger snoring next to me. In Business class. Males and females, strangers lying next to each other. Seats were backwards. I paid for comfort. I got dizziness and stress.

Significant delays on the return blamed on weather. Otherwise pleasant and helpful staff. Overcooked chicken on return limited options for dinner.

Departure was delayed leading to late arrival, 25 min wait for a gate. Basically, missed all our connections & had to be rebooted, which was a very long process.

The crew was exceptionally good. Came around with snacks and drinks multiple times during the flight. I asked for hot water and they remembered. Responded to call light promptly. Very pleasant. The aircraft was also kept very clean. Boarding was organized. Overall was a great experience.

Wonderful business class flight in a lovely new plane with an excellent crew

Great flight, last one out the air-conditioning was far to hot and the return it was to cold and then issued blankets. On the outward bowned the headset connector didn't work properly. You had intermittent sound from the audio socket.

The Britts are wonderful to fly with and the crew were very hospitable. Again, I really wish they had been able to retrieve my carryon bag from baggage claim before the flight so I could be in a less worrisome state of mind, but that's not on them. I completely understand. The window seats with the dimmable windows were very cool!

Good flight. Only negative was the bus journey from plane to the terminal. Didn’t exit t this either BA at T5

I missed my flight because I was sick and the medicine the chemist provided made me sleepy. I had to pay $3500 to get home because you classified me as a no-show and would not listen to me otherwise. In addition you wanted to route me through Dubai, which was under siege by the time I arrived home and would’ve been in trouble. Had I taken that route