Pros:The people that work there are friendly.
Cons:The cost quoted on Kayak does not include the insurance, which is significant. The facility isn't with the other car rental agencies and doesn't have a regular shuttle. They text you instructions on how to get there, but my text didn't get to me until the day after my pick up, so it wasn't helpful. Everyone I dealt with was nice, but they are not careful or professional. The price quoted on Kayak was a few dollars less per day, but I think after insurance it averaged out. Even if it was cheaper, going back I'd rather pay the extra $4/day and deal with a more polished company.