Book Routes Car & Truck Rentals car rentals

Dec 14 — Dec 21
Same drop-off
Enter an airport or city
Wed 12/14
Wed 12/21
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Routes Car & Truck Rentals customer reviews

PassableBased on 1,284 verified guest reviews
5.4Value for money

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2.0 Bad
Cons:Apparently, this particular rental company does not rent to locals unless the renter puts down a $1k deposit on a credit card and uses their own insurance (which TBH I was intending to do anyway). Additionally, there’s a 200-mile-per-day *limit*. Nowhere in the process was this clearly spelled out, neither on Kayak’s booking site (which also differed drastically in listing the vehicles offered) not on Routes’ own site (it was buried in the FAQ which I never would have seen (let alone known about) had the attendant not shown me after several seconds of clicking through the website). A stipulation like this needs to be top-tier information available to the customer as it can be a deal-breaker. It was for me, and I didn’t find out about it until actually arriving to the rental location. Severe waste of time, very disappointing. Kayak was of no help either (although to be fair I was not charged a cancellation fee).
2.0 Bad
Pros:Nothing I ended up canceling.
Cons:Girl that works the phones at around 8 am on Mondays is absolutely terrible with customers.
2.0 Bad
Pros:The only thing I liked was the initial price I saw on
Cons:The shuttle (a cramped van) took a long time to show up at the airport - one woman waited half hour. When I got in the van I sat down and something sharp and metal ripped my jeans. It was the remains of a belt buckle which no longer functioned. I alerted the company to this issue. When we arrived, I was told I had to prove I had insurance and they asked me for specifics I've never been asked for at other rental companies. The sunglass-donning gentleman at the counter informed me "Routes doesn't do things like other companies". I noticed. After I was told there was a mandatory $10/day charge for a highway toll tag I wouldn't be needing that trip, I walked out and used Uber instead.
10.0 Excellent
Pros:Very easy to book on line. Personable as well. They easily accommodated driving my co-passenger/daughter back to airport at a separate time several hours after myself since her flight was much later than mine, and 'stored' her luggage/backpack in an office until she came back later. Would DEFINITELY reccommend over the expensive rental cars on site at Toronto Airport.
2.0 Bad
Cons:When I went to pick a car they declined saying they dont rent to locals and asked me to cancel my booking. After reading terms and condition multiple time I couldn't located this clause - where as this should be mentioned at the top in bold letters. Staff was not even ready to talk to me - but who cares I get a better deal less money and more time with Alamo.
2.0 Bad
Cons:The order confirmation said the location would be open until 11:30pm. They weren't and instead closed at 10pm. I was left stranded at the airport without a car. I had to take a taxi to my hotel. The next morning, I had to demand they pick me up and bring me to the location (which they did, but on their schedule, not mine.) Once I finally got to the rental counter, although I was able to PAY the FINAL bill with a debit card, I could not rent (credit card hold) with a debit card. They wanted a $500 (!) hold in order to rent a $90 car rental. I couldn't use my debit cards, so I asked to split the $500 across 2 credit cards. They couldn't do that either (not sure if it was incompetence or policy). I left without renting a car, angry, frustrated and going to their competitor.)
10.0 Excellent
Pros:Very helpful staff and a great vehicle for our trip
10.0 Excellent
Pros:We were upgraded to a Jeep truck without us asking!! Time waiting for service was minimal. Super friendly staff!
8.0 Great
Pros:Fast checkout SUV was nice Courteous Price was good
Cons:Discrepancy between mileage agreed to on site vs in person. I had paid for unlimited and they said since I was an in town renter that I wouldn't qualify for unlimited. In the end they gave me almost enough to cover the difference but it was a hassle.
7.2 Good
Pros:Ease of rental process.
Cons:The website is exceedingly deceptive. I paid for my car thru Kayak thinking it would be the amount stated when I paid for the car thru the site. When I got my final bill it was $72 dollars more!! (not including their $85 dollar fee for gas!) . This is a scam by both Kayak and the car rental company. I will explore every avenue I can before ever booking thru Kayak or Routes Car Rental again!

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Where can I find Routes Car & Truck Rentals car rentals?


Orlando Airport


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Most popular city


Most popular car type

Supplier choice

Average price

446 ﷼/day

Good deal

443 ﷼/day

Top tips for renting a car from Routes Car & Truck Rentals

  • 25% of our users found rental cars from Routes Car & Truck Rentals for 447 ﷼ or less
  • Book your rental car from Routes Car & Truck Rentals at least 2 weeks before your trip in order to get a below-average price.
  • Supplier choice rental cars from Routes Car & Truck Rentals are around 0% cheaper than other car types, on average.

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