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Book Routes Car & Truck Rentals car rentals

Driver's age: 25-65

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Routes Car & Truck Rentals customer reviews

4.8
Mediocre2,156 verified ratings
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H
6.0 Okay
Could have been better.
J
8.0 Very good
We booked our rental car for Costa Rica through Kayak because it was so cheap. Like $6/day. We were renting for a month so a low daily fee was important. The most important advice we can give anyone is to make sure to read up on Costa Rica’s insurance requirements. Our six dollars a day, which came out close to $200 for the month turned into over $1000 once we got to the car rental place because of required insurance. You also need to have your own liability insurance when you rent a car. Luckily, our credit card company offered that. Routes car rental was there to pick us up at the airport, very kind, and our car was great. Do your research on car rentals before you show up!
A
2.0 Poor
I wasn’t able to rent the car because they don’t accept Apple Card for a deposit and don’t accept debit cards. They wont refund my money.
A
2.0 Poor
I was Florida resident and I could drive the car but I was charged anyway
A
4.0 Mediocre
please make it more clear that there are extra charges if going out of province and that you absolutely require detailed insurance information. The amount of time you waste for people is astounding - so many people unaware of your stringent policies. I was super annoyed and will not be returning.
A
2.0 Poor
Never got to rent it no one answered my call.had to rent from another co.
A
2.0 Poor
Terrible never picked up the car. People were waiting hours for a vehicle. Then they didn't have vehicles ready. I ended up going to another company
A
2.0 Poor
This was, without a doubt, the worst car rental experience I’ve ever had. We arrived expecting to pick up our reserved vehicle, only to be told there were no cars available. We were put on a waiting list and ended up waiting from 1:30 a.m. until 7:00 a.m. at the rental office because there were simply no vehicles. We had no choice but to spend the entire night there. To make matters worse, there was only one employee trying to handle an endless line of frustrated customers. I was number 12 on the waiting list, and people just kept arriving while everyone waited for hours with little information. When we finally received a vehicle, we discovered it had cockroaches inside. After waiting all night, getting into an infested car was completely unacceptable. This company clearly overbooks reservations without having enough vehicles available, leaving customers stranded for hours. A reservation should actually mean a car will be available. The lack of planning, staffing, cleanliness, and customer service made this an incredibly stressful and disappointing experience. I would never rent from this company again and would strongly encourage others to look elsewhere.
B
6.0 Okay
nice selection of cars, easy checkout once you complete all the paperwork. but they don't take Amex premium insurance even though it's primary and their offered insurance is pricey. after adding that and the ezpass fee, I should have just gone with one of the on-site rental agencies closer to the airport
A
2.0 Poor
I would not rent from Routes again based on my experience. Picking up our vehicle in Montreal was an absolute nightmare. It took over two hours just to get our rental car, and the office was packed with customers who had also been waiting for hours. The process was extremely slow and disorganized, making for a very frustrating start to our trip. The rental was also overpriced for a one-day rental, especially considering the excessive wait time and lack of efficiency. To be fair, the vehicle itself was clean, well-maintained, and in excellent condition. The drop-off process was also quick, easy, and hassle-free, which was appreciated. Unfortunately, those positives don’t make up for the incredibly poor pickup experience. Spending over two hours waiting for a rental car is simply unacceptable. If Routes can improve their staffing and check-in process, it would make a huge difference. Until then, I’d recommend looking at other rental companies if your time is valuable.

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Where can I find Routes Car & Truck Rentals car rentals?

Address

8443 McCoy Road

Hours

Monday05:00 - 23:30
Tuesday05:00 - 23:30
Wednesday05:00 - 23:30
Thursday05:00 - 23:30
Friday05:00 - 23:30
Saturday05:00 - 23:30
Sunday05:00 - 23:30

Phone

+1 407 237 9411
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Good to know

Most popular city

Most popular car type

Average price

Good deal

Amman
Small
36 ﷼/day
35 ﷼/day

Top tips for renting a car from Routes Car & Truck Rentals

  • 25% of our users found rental cars from Routes Car & Truck Rentals for 36 ﷼ or less
  • Book your rental car from Routes Car & Truck Rentals at least 9 weeks before your trip in order to get a below-average price.
  • Small rental cars from Routes Car & Truck Rentals are around 78% cheaper than other car types, on average.

FAQs about renting a car from Routes Car & Truck Rentals

  • How much does it cost to rent a car from Routes Car & Truck Rentals?

    On average a rental car from Routes Car & Truck Rentals costs 245 ﷼ per day.

  • What is the most popular rental car from Routes Car & Truck Rentals?

    Mini (Class Minivan or similar) is the most frequently booked rental car type from Routes Car & Truck Rentals.

  • How many car rental locations does Routes Car & Truck Rentals have?

    Routes Car & Truck Rentals has 440 rental locations worldwide. Take a look at our Routes Car & Truck Rentals rental location map to find the best rental cars near you.

  • Which countries does Routes Car & Truck Rentals have rental car locations in?

    Albania, Armenia, Australia, Barbados, Canada, Cayman Islands, Chile, Colombia, Costa Rica, Croatia, Cyprus, Djibouti, Dominican Republic, Georgia, Greece, Guernsey, Iceland, Jamaica, Jersey, Jordan, Malta, Mauritius, Mexico, Morocco, New Zealand, Oman, Panama, Peru, Poland, Portugal, Puerto Rico, Qatar, Romania, Saint Martin, Spain, St. Maarten, Trinidad and Tobago, Türkiye (Turkey), U.S. Virgin Islands, United Arab Emirates, United Kingdom and United States

  • How much does it cost to rent a car from Routes Car & Truck Rentals for a week?

    On average a rental car from Routes Car & Truck Rentals costs 1,718 ﷼ per week (245 ﷼ per day).

  • How much does it cost to rent a car from Routes Car & Truck Rentals long term for a month?

    On average a rental car from Routes Car & Truck Rentals costs 7,361 ﷼ per month (245 ﷼ per day).

Everything you need to know for your Routes Car & Truck Rentals car rental