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Same drop-off
Sat 4/1
Noon
Sat 4/8
Noon
Driver's age:

Silvercar customer reviews

8.7
Very goodBased on 117 verified guest reviews
8.6Value for money
8.9Comfort
8.7Overall
8.9Cleanliness
8.5Pick-up/Drop-off

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Date
A
10.0 Wonderful
Pros:William and Ali were courteous, friendly, and helpful in explaining all the important details!
P
10.0 Wonderful
Pros:The whole experience was excellent, but mainly I want to praise the staff for being super friendly and overall helpful.
A
10.0 Wonderful
Pros:Fast Pass Pickup and drop off was so quick and easy. No crazy fees for gas fill up. Great Cars. Super Clean.
A
10.0 Wonderful
Pros:Friendly, helpful staff, and efficient pickup and dropoff to and from the SFO rental car center. The Quattro was lots of fun to drive, with comfortable seats and great controls for comprehensive panels.
Cons:I wasn't able to download the app (I'd changed my iTunes password and hadn't needed it on the phone for several months), and the website interface for a mobile device was sometimes not as intuitive as it could be.
A
2.0 Poor
Cons:I was able to reserve a car on line to drive from Manhattan to Cleveland. I even received a confirmation number. When we called to verify, we were then told that we could not have a car with a one way trip to Cleveland. I then received 2 texts and 2 phone calls requesting that I forward my information regarding the rental. During the last phone call, requesting "where I was" it was indeed clarified that I could not rent the car one way to Cleveland and the person on the line would just cancel the rental "for me". Really? It was confusing and frustrating.
K
8.0 Very good
Pros:Great service. They were very friendly and accommodating.
Cons:The price listed was not their actual price. Had to call in and get the prices changed. In this regard they were extremely helpful.
A
9.2 Wonderful
Cons:Within the Silvercar App, they had the wrong address for the drop-off location.
A
10.0 Wonderful
Pros:Car pickup and drop off were very easy. Car was clean and ready to go.
Cons:Nothing really comes to mind
A
10.0 Wonderful
Cons:Could not connect to the WiFi at the pickup point. So glad there was an attendant on duty. She says this happens somewhat frequently. It would have been a real disaster if we would have arrived late and no one was there.
A
10.0 Wonderful
Pros:Quick, fast and great value.
Cons:Nothing - I will use Silvercar everytime I can now.

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