Book Silvercar car rentals

Dec 14 — Dec 21
Same drop-off
Enter an airport or city
Wed 12/14
Wed 12/21
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Silvercar customer reviews

GreatBased on 135 verified guest reviews
8.7Value for money

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7.6 Good
Pros:The car was clean and waiting for me when I arrived.
Cons:The signage and pickup/dropoff communications were not clear until we arrived. The location had changed, and signage was almost entirely absent at the lot.
9.2 Excellent
Pros:Staff was great as usual. No hassles which is one of the reasons to rent from Silvercar..
Cons:Windows were not very clean which happens quite often with Silvercar. This is the only complaint I’ve ever had with them.
10.0 Excellent
Pros:From start to finish, this process was easy and affordable. The car company and Kayak made us feel well taken care of.
9.6 Excellent
Pros:Very efficient pickup and drop off, great new clean Audi Q5.
10.0 Excellent
Pros:Car was clean, brand new, will definitely rent with silver car again.
4.4 Mediocre
Pros:Nice car but not enough explanation on how to operate the features of the car.
Cons:Getting to the rental location was difficult, no clear direction on where and how to get a pick up. Everything is on an app. and that is a pain if you phone is no working well.
10.0 Excellent
Pros:Staff very friendly, pick up drop off was very smooth and easy
2.0 Bad
Pros:I did not get my car
Cons:Get what I reserved
2.0 Bad
Pros:NOTHING!!!!! I sent a text to the number to have my car brought to me. I was informed they weren't taking 3rd party reservations and that it didn't matter that I had a confirmation number. The person on the other end was less than friendly and was sarcastic. I did receive several "We apologize for the inconvenience". My reply was "An inconvenience is me having to wait 15 minutes for my car to arrive" to which they replied "well have a nice day" Which I replied with an angry emoji and let them know I was given the a poor review and would NEVER use them again!
Cons:EVERYTHING! An actual car when I arrived, you know, the one I reserved! The fact that this company could've cared less about me being stranded in Boston with no means to get to my destination. This is poor customer service on steroids. I rent a car just about every week for my work since I'm constantly traveling. Hertz made the mistake of giving away my rental because I was 30 minutes later than I had said I would be (my plane was delayed). It was spring break and they could charge another customer more. I have never rented another vehicle from them or their affiliates. That was almost a year ago. I have now placed Silvercar on this boycott list. Thank you AVIS for coming to my aid and helping me get to my destination. Not only did they have a similar vehicle, but when I explained what happened, THEY honored Silvercar's price! THAT's customer service!!!
2.0 Bad
Pros:They gave me a car that broke down half way to destination. They then hung up on me twice after I was trying to tell them the car wasn’t working. On the third call, they basically had no idea what to do and finally figured they needed to call a tow truck. But now I was being told I had to come back with the car in the tow truck. Meaning I had to wait up 90 minutes for the tow to arrive, and then ride an hour back to Boston, pick up a new car and drive another 2 hours to where I was going. The car battery died at some point during all this and it was below freezing. I asked at least two employees if I could leave the car where it was at with the keys inside, so that I could head to another rental agency and just move on from there, and both said yes. I then get a phone call from a number that’s not even associated with silvercar saying that if I leave the car before the tow arrives I’m responsible to anything that happens to it. At that point I was already in an Uber on the way to an airport car rental. They had no idea what they telling me. They eventually got the car back. And I don’t know how, but they were going to charge me 4 times more than what I agreed to, because the guy at check out kept accidentally updating my reservation and adding more days to my reservation. That probably wouldn’t happen anywhere else, because this place is trying do all their business through smart phones. They are at least reimbursing me. And whoever the female worker was on Sunday during the whole situation was totally rude.
Cons:Basically everything. I’m sure it’s fine if your rental car doesn’t break down, but if it does it’s a nightmare.

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Where can I find Silvercar car rentals?

Good to know

Most popular city

New York

Most popular car type


Average price

132 ﷼/day

Good deal

66 ﷼/day

Top tips for renting a car from Silvercar

  • 25% of our users found rental cars from Silvercar for 101 ﷼ or less
  • Luxury rental cars from Silvercar are around 21% cheaper than other car types, on average.

FAQs about renting a car from Silvercar